Glasgow (Cambuslang/M74, J2A) hotel

Great large refurbished room. Breakfast not bad, fried egg surprisingly good. Bed very comfortable and shower good. Price high due to Commonwealth Games.

We were here with a group of friends and the service particularly from Donya and Jasmin at our evening meal was brilliant, especially being under pressure on a busy evening in the restaurant. All served with a smile and friendly service. Thank you.

Excellent hotel very clean food was amazing amazing staff especially Donya really kind and sweet with great customer service all round great person

The staff were generally very good and the room and hotel in general were perfectly clean and well maintained. The breakfast was good and free range eggs excellent. The quality of the evening meal was poor. There was far too much chilli in the starter and the main courses, and it was not mentioned in the ingredients on the menu. We both found them unpleasant to eat, and my partner found the chilli on the edemame beans starter to be burningly painful afterwards. We mentioned it to one waitress that apologised briefly but didn't seem to take it seriously. We also mentioned it to the other waitress who seemed far more sincere in her apology and also said she would relay it to the chef. The quality of the chicken also seemed very poor, watery and with no texture or flavour. That is a shame when you are clearly trying by using free range eggs. Regarding the breakfast, the signage of alternative options was poor - we didn't realise until we were about to leave on our fourth morning that we could have had eg poached eggs or vegan sausages. It was a shame to only discover that when it was too late. Other guests may benefit from knowing this apparently applies to all Premier Inn hotels.

Stayed for the Commonwealth Games but told by male receptionist that although we had paid extra for early check in (which Premier Inn terms and conditions state you are entitled to get your room at 11am) that there wasn’t a room available. Receptionist was rude, intimidating, making false accusations, a rather frightening experience. On a positive note, house keeping should be proud of their staff, room was immaculate