Glasgow (Bearsden) hotel

Stayed at Bearsden Premier Inn for four nights .What a disappointment from start to end of stay . We had stayed at many Premier Inns in different parts of the UK so had expectations that the standard would be good as we had experienced in the past . What a disappointment on arrival into a shabby reception which was unmanned. Eventually when a member of staff came , the young man was very pleasant and checked us in . Room and corridors were very shabby not the standard we expected. Very little storage for a four day stay , shower was over the bath which was unexpected. I asked if we could have another room with walk in shower to be told that all rooms had a shower over the bath except disabled rooms which were not available. I was offered a bath mat which I accepted but didn’t receive until day three by which time I had fallen in the bath . No bar or restaurant at premises, small area for breakfast so had to wait for a table . On the positive side the bathroom was clean and bed was comfortable. I don’t know why they had a hanger on door saying you wanted the room refreshed but found out on third day that you had to request it at reception. All in all disappointment on all levels and will never stay in another Premier Inn . Received a request to review our stay but it did not appear on either their website or on Trip Advisor . Or a response from the hotel .

A good location for the start of the West Highland Way. About a 15 minute walk from Hillfoot station and 15 minutes to the start of the WHW. Good breakfast and friendly service. My room was basic but had everything I needed. It was just a bit stuffy and smelled of sweat when I arrived. It may need some updating/airing/air freshener. It was also quite hot but the fan that was provided helped.

Very tired internally . Staff were lovely and the breakfast chefs were great . Didn't know you had to tell reception if you wanted your room cleaned . Apparently hanging please refresh rooms doesn't count . Which makes you wonder why it's on the door hanger . Room was tired, one chair to sit in unless you also wanted to watch telly on the desk chair . Bit silly as there was more than ample space to put another in . Skirting boards and walls really bashed. Corridor carpets didn't appear to have been hoovered when we were there . Breakfast room is very small . I think we counted it could hold 39 people and it would be squashed if everyone was in at the sane time . Nice location , but needs spruced up without a doubt .

Our server Ali was very friendly and helpful willc come back food was delicious.ve

Premier Inn Standards continue to slide. It is so sad to see what was one of the Gems of UK Budget Hotels continue to decline. They have of course recently abandoned what was their USP by closing ALL their restaurants attached to their hotels! The smaller replacement Breakfast Rooms, and the Restricted Menu Evening Meal offerings are also accompanied by the long established cut backs in maintenance and refurbishment aspects. Death by a thousand cuts is in progress! This individual hotel actually has a nice location and ample parking and the staff are great - but its decor is shabby and tired and on the occasion of my visit the lift was "Out of Order"! The breakfast room is small and must be a nightmare at weekends. At the time of my midweek visit the breakfast room was quiet but I still had to wait for Bacon to be available on the Buffet - even after I ordered and received my "cooked to order" Poached Eggs! Such a shame!