Dumbarton/Loch Lomond hotel

ta-ratings-img(1317 reviews)

    The gateway to the Lowlands within easy reach of Loch Lomond and the Trossachs National Park

    Hotel FacilitiesSee all

    Free parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Exterior of Premier Inn Hotel Dumbarton with car park

    Parking at Premier Inn Dumbarton/Loch Lomond hotel

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    The Social
    Breakfast

    Reviews for Premier Inn Dumbarton/Loch Lomond hotel

    1-2 of 1,317 reviews

    "Usual good stay as expected with premier Inn."
    The usual Premier Inn review. Nice room, cool, reasonably clean. Nice and quiet. What was off putting was the next door eatery normally associated with the Premier Inn was closed. Leaving us with a sense of not being able to eat. This venue had converted part of the downstairs into a little cantine/mini bar. Odd, efficient, but lacked space to sit back in a comfortable bar environment and unwind. We had to eat and vacate. Food was average for the price.
    "Fabulous staff"
    Absolutely fantastic staff, we traveled for a skate competition and the staff were so lovely and really made our trip even more enjoyable. Fantastic place! Fantastic staff
    "Noise kids no sleep"
    When we arrived after a long journey we where welcomed at check in and young women explained about eating etc , we stayed in accessible room as it was a late booking , the room was spotless and the bed was amazing, The trouble we had for a four night stay we had about one night sleep due to people banging the doors , people above us running or jumping and kids in corridor running to room to room from 10 to about 5 in morning, this was reported at the time to no no avail The free WIFI is shocking in this day , so paid to upgrade to quicker and fastest WiFi to no avail, many people complained about this reply was to contact Virgin
    "In desperate need of cleaning"
    Our second stay and the same experience unfortunately. We thought the first time must have been a one off. Reception our wasn't much a reception, we had to press a bell and wait for someone multiple times having to wait some time before a staff member appeared. The bedroom was filthy, thick dust around the skirting boards, mould around the windows, netting and curtains. The bathroom was a disgrace. The silicone around the bath was mouldy, broken and in need of repair, the skirting boards were yellow, chipped and dirty The bathroom bin was dirty and rusty. The shower curtain was stained and really dirty too. So disappointed as this was our 2nd stay and the last time wasn't much better but I thought it might have been a one off last time. There's clearly a house keeping issue. This is basic house keeping and basic maintenance It really needs addressing. The hotel couldn't swap us rooms due to them being full. And they was no where else we could stay at such short notice
    "Overall a really good hotel... however... (see comments)"
    Overall really good stay however taking 1 star off due to not being able to open the window in the room (not even a little bit, as the window was completely sealed), and restaurant area being too small and running out of items. The staff are superb and the hotel is overall very clean and located in a prime location. Not sure why the windows in most rooms are designed not to open at all.

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    Hotel contact information

    Phone: 0333 321 9214