Dumbarton/Loch Lomond hotel

ta-ratings-img(1329 reviews)

    The gateway to the Lowlands within easy reach of Loch Lomond and the Trossachs National Park

    Hotel FacilitiesSee all

    Free parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Exterior of Premier Inn Hotel Dumbarton with car park

    Parking at Premier Inn Dumbarton/Loch Lomond hotel

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    The Social
    Breakfast

    Reviews for Premier Inn Dumbarton/Loch Lomond hotel

    1-2 of 1,329 reviews

    "Needs to get back to previous standards."
    I have stayed at this hotel several times and always found it excellent, but on this visit I found that the hotel had gone down in quality. My main bugbear is that it seems to be seriously understaffed especially in the new restaurant which was a massive disappointment. The service was extremely slow and I had to wait literally an hour before I got my food. A few things were missing from the menu and the quality of the food was average at best with small portions and lack of condiments on the tables. I had to ask for vinegar for my fish and chips and it took five minutes to get it from the servers. If asked for mushy peas and got normal peas and the food was starting to cool when I received it. These can seem minor things but they create a bad experience. The redeeming factor was that the breakfast was good. The room was good but not as clean as on previous visits. I may give it another chance next year as it is very convenient for me when I travel in Scotland, but standards need to improve for the prices they are charging.
    "No TV or WiFi"
    No TV and no WiFi. Or no WiFi capable of video. Can't recommend. Very remote location for alternative entertainment. Food ok though.
    "Highly recommended"
    I regularly stay in this hotel while working. It’s comfortable and clean, very handy for Loch Lomond and the area. The new restaurant is really nice with a decent menu. The staff are always extremely friendly and helpful, they can’t do enough to make sure your stay is as stress free and relaxed as possible. Great bed, good bathroom and TV and endless tea and coffee.
    "Fantastic hotel"
    First to say the hotel itself was great, the accessible room was genuinely accessible and the staff were lovely. Only 4* because while the breakfast was great, went to the dining area in the evening together etc an evening meal and no staff acknowledged us for nearly an hour. They were low in staff (only 2 in the front) but there were only 4 tables, so an hour was a bit silly really. Otherwise great will absolutely return.
    "Rubbish"
    First of all this was our first trip and it will be our last I have scored it one as I can't score it zero we were given our key went to the room I will say the room was clean but the bed was very uncomfortable plus we paid £11.00 each for breakfast the bloke that was serving was so miserable a smile wouldn't have been to much to ask for and he never cooked well the food was cold we asked for fried eggs and he said he will bring some that never came so this is why I give this true review it was so bad

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    Hotel contact information

    Phone: 0333 321 9214