Livingston (M8, Jct3) hotel

The rooms are tired looking, drainage poor in toilet, staff are hard to find on reception and those you did find, looked fed up. The breakfast service was poor, nothing was replenished timely even though it wasnt busy and things like cereal, fruit and herbal tea, they were awaiting a delivery, very poor. Gone are the days when a premier inn was cheap, it was expensive for 2 nights for 2 rooms with breakfast.

Unbearably hot in room, was 18 degrees outside but our room on the second floor did not dip below 25, much too hot for a comfortable nights sleep, despite having a fan in the room. As others have said you need to leave the window open but close proximity to M8 means it’s noisy through the night. Duvet was too thick for summer. Room was tired, too few plug sockets and old wood shelving and table. Really need to be booking hotels with AC in the summer now in the UK - premier inn need to retrofit some.

Good night guarantee does not exist! I did not get a good night sleep and they did not honour the policy! Do not stay here, it needs a deperate refurb. It is a 2 star hotel in the state it is in. I explained the bath matt was disgusting along with the bath. There was silver tape on the towel rail, stains on the carpet. The description said it had no air conditioning but you could not open a window as it was so noisy outside. It was insanely hot even with the fan on. If the heat doesnt kill you the noise will. Constant doors banging, room service shouting in the morning and noise in the carpark . The staff were lovely, when i spoke to them they agreed the bath tubs are disgusting and the place needed a refurbishment. There was no roilwt roll and the holder was filthy. Had to ask for toilet paper. The light leaks in the room feom above the curtains. It is worth getting the breckfast at the beefeater, if you do decide to stay, it is very good value for money. If you have a gig at Murrayfield stadium do not stay here. You will get there but wont get back. Took us 3 hours to get home as there was no taxis. The room had three plug sockets by the kettle none at all by the bed.

The room was unbelievably warm and didn't cool over a three night stay Plenty of parking and nice beefeater next door One member of reception staff Kasia has 0 customer service skills The place is a bit tired

We were part of a small group of people who were staying for a friend’s wedding - including the Best Man and the photographer. People from the group travelled from England and Ireland as well as local friends staying - including the Groom for the night before his wedding. The hotel rooms were comfy and convenient and the restaurant and bar were also great for meeting up at and having good times with our. friends. The staff were all so helpful particularly Kerrie who was knowledgable and really cared about her work. She helped the Best Man so much and sorted our shareholder breakfasts so it was easy.