hub by Premier Inn Edinburgh Royal Mile hotel

I can’t rate this hotel very highly—the only real pro was the location, as it was great for getting places. However on the first night our room had very loud bubbling and hissing pipes. We spoke to the manager about this and he tried a few things but honestly didn’t seem to know what he was doing, as he kept blaming it on the air con when it seemed clear to me it was unrelated since turning the air con to our room completely off didn’t stop the noise. They didn’t move us to another room as it was full apparently, didn’t give us any kind of money back, only gave us breakfast in the morning free which was better than nothing. The next day they were able to move us into a new room, which thankfully had no noise. But after sleeping there a night we needed the room cleaned. they don’t do this automatically and you have to ask at the desk, which we did, but when we came back to the hotel they clearly had not been in the room and had only left fresh towels outside the door, which is not something we needed—we needed bins emptying and fresh sheets but were forced to sleep on ones with a stain.

Lovely, friendly, helpful staff. Great location. The room's carpet and chair were both really badly stained. Heating was not easy to adjust, and air con was noisy, so I had a choice - no sleep because I was too hot or because the air-con was too loud. Bedding didn't fit and mattress topper had a hole in it. Not cheap, so Premier Inn really should do better. My first stay in a Premier Inn, not entirely sure I will stay in one again.

Really gone down hill! Stayed here many times and always a pleasant and easy place to stay for a reasonable price Now expensive and hotel dirty and in need of a huge revamp Not sure why it’s looking so tired so quickly

Location, check in, staff, food, unlimited tea and coffee - could not fault. Bed was comfy with clean bedding. However, the room was not clean. Carpet heavily stained, thick dust on all skirting boards, door hinges and mould spores in shower cubicle.

This hotel is very convenient for Waverley Station and the old town. It is within easy walking distance of Holyrood Palace, Princes Street, the national gallery and the castle. The rooms are quite ingeniously designed and the bed was very comfortable, but it must be a bit cramped when there are two people in it. The only downsides were the soundproofing between the rooms which should have been better in a modern hotel and the carpet was stained. The bar area was really nice and welcoming and the all you can eat continental breakfast was good value for £6. The staff were all helpful and friendly.