hub by Premier Inn Edinburgh City Centre (Rose Street)

Location: 5/5 Quality: 2/5 Value for Price: 0/5 - Disgusting, filthy carpets, but room was otherwise clean. Travel companions agreed but said their bathrooms were not clean. - Noise: AC unit gurgles and creaks very loudly whenever on - Insufficient room features: no trash can in main room, no safe, single control for all lights at once is not ideal for more than 1 person per room, very limited surface/table space - Staff: front desk is not staffed, there is no text messaging system, and phone is not answered, so you have to physically go to the lobby and press a button to wait for someone if you need anything, but staff is friendly when needed - Good location is the only real positive - Accessible "roll-in shower" room's bathroom does not drain well so it floods when showering On the second night here, the toilet would not flush. Someone came up and fixed it, then it broke a second and then third time. The manager on duty moved us to a new room for two nights that was half the size and had no windows. He said they would refund us for one night (USD $214). 10 days later, after contacting the property via Expedia and their own site, there has been no response and no refund. What a waste of time and energy. The concept of this hotel is like one step above a hostel. Very strongly recommend against this location and chain (Hub by Premiere).

We were placed in a disabled room with no furniture or other amenities. The bathroom door was broken. At check in they could not find our reservation. Stay at the Waverley on Princess St. It’s a nicer hotel with friendlier staff.

So for what I needed this hotel was perfect. Perfect location for walking anywhere and very central. Bright, modern decor and very clean. Rooms are small and would say as a couple book larger room as compact with everything you need built in but limited floor space. No tea / coffee facilities in room but freely available in the lounge area. Limited menu choices for meals but literally restaurants /cafes on your door step. Breakfast very limited continental heavy on bread /pastries and cereal but fine as initial start to day. If you want luxury and plus restaurant/ facilities this isn't it but perfect for shorter city break / work.

great location and price. The room is small but has everything that's you need. The free tea and coffee was very welcome. Lovely friendly helpful staff also

I spent 4 nights in the hotel. I liked it. I liked the compact design, all the smart features. The room was small, but comfortable. The location can’t have been any better, everything was in walking distance. The staff was friendly and helpful. For short stays, it’s perfect.