Edinburgh City Centre (Waverley) hotel

ta-ratings-img(718 reviews)

    Just a 10-minute walk away from Edinburgh Waverley station and Edinburgh Castle

    Hotel FacilitiesSee all

    Chargeable offsite parking

    Rooms with a view

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Parking at Premier Inn Edinburgh City Centre (Waverley) hotel

    Our rooms

    Standard double

    A super-comfy bed, power shower and blackout curtains - our double rooms have everything you'll need for a great night's sleep.

    Free Wi-Fi

    Tea & coffee facilities

    Powerful shower

    Desk

    Vanity area

    See all facilities

    Standard double with a view

    A great view, super-comfy bed, power shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

    Free Wi-Fi

    Tea & coffee facilities

    Powerful shower

    Desk

    Vanity area

    Restaurant

    Thyme Bar & Grill
    Breakfast

    Reviews for Premier Inn Edinburgh City Centre (Waverley) hotel

    1-2 of 718 reviews

    "Poor experience"
    We had two rooms. Aircon in one room reported as not working, was not fixed during the 3 night stay. Hairdryer overheated and stopped working. Waited 20 mins to get staff attention, as the poor man was working on his own and covering bar and reception. He said he’d bring a new hairdryer up but we all know it was the same one as it over heated again. Rooms not serviced, towels not replaced. Only 2 t-bags for 2 people x 3 nights. Staff were friendly but overworked as not enough staff. They were doing 2 or 3 peoples work while trying to remain calm. Reception area untidy. Finger prints all over everything. Mirror in bathroom had little doodle on mirror when steamy. Charging 4 times as much for Edinburgh fringe and providing lower standard than expected from a premier inn. So disappointed.
    "Good hot breakfast, staff working hard"
    A very good stay. Staff are obviously working very hard to overcome any recent bad reviews. One staff member Charmaine (I asked her name) working very hard indeed to multitask. Unusually for Premier Inn chain there WAS enough bath towels (3) in the room (could do with two hand towels if two persons in a twin though please!) Something going on before the hot food counter regarding poached eggs - chef under immense pressure due to number of covers I imagine. My breakfast was delicious hot and speedy. Premier Inn now charging extra for early arrival which inevitably then leaves a long check in queue at 3 pm at every Premier Inn you go to but that’s a brand/chain problem not the fault of the staff here. They were dealing with check in very efficiently as fast as being human will allow! The check in kiosks weren’t working, that would have halved the queue.
    "Not good complete rip off"
    Slept absolutley awful both nights pillows not good and have given me a bad neck! Duvet was like a piece of cardboard! The room was not clean! Hardly any toilet paper! For the price we was charged it was a very disappointing experience and complete and utter rip off!!
    "Helen is fabulous!"
    We only stayed a night to see some fringe shows and had a lovely breakfast that Helen went above and beyond for, she was extremely kind and re filled all the fruits and juices that we needed even though breakfast was nearly over! Helen was efficient, smiley and made us feel in no rush. She’s fantastic! Will be coming back, Thank you!
    "Good Premier Inn, but under staffed"
    Excellent Premier Inn in the heart of the city. However, under staffed for the August rush . The staff were helpful - when we could find them. The breakfast staff could not keep up with the demand for hot breakfasts and therefore there was a wait. They really should employ more people in the summer.

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    Hotel contact information

    Phone: 0330 175 9010