Edinburgh City Centre Royal Mile hotel

Great location short walk to the royal mile and waverly station. Friendly and helpful staff. Rooms need updating flakey paint and damaged furniture. Veneer peeling off desk in room. Toilet role dispenser is the same as in a public toilet and not toilet role. Breakfast was good with a great choice.

Good location but other than that I have nothing positive to say about this hotel. The rooms were unkept, stained and the linens were poor. We woke up several times a night because we were so hot to turn the air conditioning back on as it turned itself off every couple hours. We requested a fan for our room and the staff member said that because it’s an economy hotel “management doesn’t give a s**t about things like that”. The breakfast was edible but simple, however the staff were quite rude when asked for assistance. I would not recommend this hotel and I will not return.

Good location Atmosphere was ok Rooms were just basic Not cleaned unless requested Staff were limited 2 morning and night. Long wait to be served Noise level ok The dining room was very dusty Ask for my food to be cooked a certain way but it wasn’t It was over priced for the stay and quality of the rooms Windows don’t open was hard to control the room temperature I liked the city but I definitely wouldn’t be staying here again They definitely need more staff on board

Great location right next to the Royal Mile & near the railway station. Staff helpful and friendly. Family room 514 had a great view (see photo) Breakfast was good. 'Public' areas looked nice and were clean. You can get a reduction on the Railway station car parking charge.

Excellent location and staff were mostly helpful and attentive, although the hotel did appear to be light on staff in general. Breakfast was pretty decent and plentiful. Cleanliness was shockingly poor (huge amounts of dirt from the bath tap - clearly not been cleaned for some considerable time and we found the carpet to be dirty, as discovered while walking in the room with white socks). A/C was almost ineffective and kept switching off a random times making the room almost unbearable to sleep in given that the only window was sealed. After requesting a towel change, we firstly only received 2 bath towels (there were 3 of us in the room) and had to seek out a third bath towel, which was duly supplied, but we were informed that there were no hand towels available and were given a bath mat instead. Stayed at a few Premier Inns around the country but this was by far the worst. Would not recommend to anybody, especially in warm times of the year as the room was stifling.