Edinburgh City Centre (Princes Street) hotel

A typical standard Premier Inn, good bedroom, comfortable bed and pillows. Good bathroom with plenty of hot water for the shower, nice towels. Excellent location, ideal for Bar and Block steak restaurant as it's part of the hotel. Only thing if you want a night cap the bar is the in the restaurant at restaurant prices not your average Premier price, example £7.50 for a pint of lager. Would recommend.

My stay at Premier Inn was truly wonderful. The staff were exceptionally friendly, and everything went smoothly as expected. One suggestion I’d like to offer is to consider adding a hand shower in the bathroom. Currently, only a fixed shower is available, which was slightly inconvenient. Aside from that, the entire experience was superb. Thank you, Premier Inn team!

Stayed here for the weekend, had to almost fight to get the room cleaned/replenished bed made etc, as they were short staffed, not sure how that was my fault, the "double bed" was 2 single beds pushed together that came apart during the night, pretty annoying,

When we arrived on October 12th, we found towels and sheets dirty with something red, but the reception staff quickly replaced them and were kind and helpful. The real issue came later: on October 16th, the man at reception said a donation to the hospital was MANDATORY to leave our luggage, WHILE four days earlier the girls hadn’t asked for ANYTHING. The donation itself isn’t the problem ofc, what’s unacceptable is the lack of clear rules and communication within the team, which leaves guests confused and disappointed.

There are things to like and not like at the Premier Inn. We had a large room with a view of the Castle, a premium room with a sofa and chair. Not that much more expensive than a “regular” room. A queen bed was okay. Much of the space in the room was wasted. The desk, just barely adequate in size, could easily have been bigger. There was one bench that served as a luggage rack, but there was no place else for a second suitcase. It ended up sitting slightly precariously on the end of the desk. All the space in the middle of the room was wasted. There were plenty of plugs on the desks and nightstands. Lots of hotels fail this plug test. But there were only two USB ports in the room (one on each side of the bed), and both were USB-A ports. No USB-C ports anywhere. No USB ports at all on the desk. The bathroom was big, but there was only one sink. There were not enough towel racks, and the room came without adequate towels for two people. More towels were readily available by asking, however. There was not enough room on the extended sink for two toiletry kits, although there was a hanger on the door that held another one. Curiously, there were no other hooks in the bathroom. There was a night light in the bathroom, but it was too bright. There were NO electrical outlets in the bathroom at all. Never saw a hotel room before without a bathroom outlet. There were no facial tissues anywhere, another hotel rarity. Weirdly, there were two modestly heavy heaters in a closet. You had to take a heater out, plug it in somewhere, and then adjust it somehow to your taste. Want heat in the bathroom? Sorry. No electrical outlets in the bathroom! Even weirder, a heater turned out to be useful when shoes got soaked on a rainy day. Go figure! Shower was okay (no tub), but it was mildly slippery, and there are no grab bars. There was “free” wi-fi and premium wi-fi. The free version worked okay (but very slowly at times) with occasional outages and the need to reconnect. I got codes for the premium wi-fi, but I could not enter them because the wi-fi never prompted me for the codes so I couldn’t connect that way. Overall, the Internet here was below average. There were two extra pillows in the room, so you didn’t have to ask for more. That was good. Street noise was mildly noticeable, but I guess that’s the price you pay for a view. There was also some internal noise from showers in other rooms. There were several coat hooks by the door. That was a nice touch. There were two pieces of chocolate in the room, but both were milk chocolate rather than dark. Now I’m just getting petty. Overall, the room was decent, but nothing wonderful. The lack of first-class Internet was the most troubling issue for me. Would I stay in another Premier Inn? Maybe, but it would not be my first (or second) choice.