Inverness West hotel

ta-ratings-img(1617 reviews)
  • Premier Plus rooms

Perched on the spectacular Caledonian Canal, just a few minutes' walk from the city centre

Hotel FacilitiesSee all

Free parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Exterior of Premier Inn Inverness West
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Inverness West hotel

Our rooms

Standard double

A super-comfy bed, a power shower and free Wi-Fi – our Double rooms have everything you’ll need for a great night’s sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Restaurant

Premier Inn restaurant
Breakfast

Reviews for Premier Inn Inverness West hotel

1-2 of 1,617 reviews

"Comfortably the worst Premier Inn I've ever stayed at..."
Comfortably the worst Premier Inn I've ever stayed at. Public areas were filthy, with dirt all over the corridors and stairwells. Doesn't look as though it's been hoovered for weeks. There was dirt in the room with the beds barely made and towels shoved on the holders. WiFi is non existent unless you pay for the Ultimate option. Usually if a hotel is full, you will be told at check in to reserve a table for dinner. I wasn't told this on check in and when I went down for dinner, was told the restaurant was full. I asked if there were any other options in the local area - maybe try JustEat was the response I got. Extremely disappointing when they're charging £199 per night, ripping off tourists and business travellers without caring about the state of their hotel and not what I've come to expect from a Premier Inn.
"Overall good value and great view"
After reading the reviews I was a bit apprehensive however the staff are lovely and rooms very clean and comfortable. The corridors could use some new carpets and I think probably more staff on breakfast required. Some of the food was not as hot as we would have liked but overall it was value for money. The view from the hotel room was the most amazing we have had from a premiere. We would definitely return.
"Did the trick"
Room was clean, tidy, and quiet which is exactly what you want. The staff were friendly whenever engaged with and the check in process was relatively straightforward. I like the idea of sorting out your own room key at a kiosk instead of waiting in a queue so this worked well. Self checked in, self registered the car to avoid parking charges. Really easy to do. Minimal fuss. The breakfast was ok, it tasted like the food had been left under a hot lamp for a little too long but decent variety and did the trick for the day ahead.
"Disappointing experience."
I have become used to expecting a high standard from Premier Inns that I have stayed in over the years but this was not it! The worst issue was the toilet in our room which had not been cleaned properly. There were hairs around the rim and it obviously needed a second flush. In addition we only had one large and one small towel to share between the two of us. Both of these things could have easily been avoided with a minimum of attention to detail which was clearly lacking here. Elsewhere, the hallways and bar area were not very clean - the floor in the bar was actually sticky to walk on! Very disappointing!
"Not worth the money. Rip off Britain at its best . "
A dreary looking building from the outside and not much better inside . Obviously well used as can be seen by the wear and tear outside and inside the place . Wouldn't have minded so much had the cost for the room for the night not need £165 not including breakfast!!!! . This place is simply not worth the money. Try elsewhere your guanteed to get better for your cash .

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Hotel contact information

Phone: 0333 321 9256