Inverness West hotel

Perched on the spectacular Caledonian Canal, just a few minutes' walk from the city centre

TripAdvisor Traveller rating:

1,104 reviews

Certificate of Excellence

Guest Rating:

4.5

Based on 1,035 surveys

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Glenurquhart Road, Inverness, IV3 5TD

Sat Nav Directions: IV3 5TD What 3 Words: ///empire.jazzy.grow

Directions: Leave the A9 turn off at the Longman roundabout. Follow the dual carriageway through 3 roundabouts and at 4th roundabout, take the 2nd exit on to Kenneth St. At traffic lights turn right. Follow Glenruquhart Rd past the council offices for approx 1 mile on the A82 signed Fort William. Cross the Caledonian Canal Bridge. Hotel is located on the right.

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Transport and local information: Inverness Airport 13 Miles
Loch Ness 13.5 Miles
Urquhart Castle 15 miles
Inverness Museum Art Gallery 3 Miles

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{1104 | number:0}} reviews

15 Sep 2020

stephaniehF1088AQ

Nottinghamshire, United Kingdom

Trip Type:

"Lovely location if you can see past the major roadworks"

Booked for a four night stay as a base for exploring some of the Highlands. We chose this Premier Inn as it looked in a lovely location with walks up the Caledonian Canal and the River into the City from the door. We were therefore horrified to find that the Inn was right in the middle of extensive roadworks, with queuing traffic in all directions. To be fair the noise from this was minimal as we were given a room overlooking the car park and not the Road. On arrival the automatic hand sanitisers were not in use and had been replaced by hand pumped gel dispensers. Our welcome was polite but not friendly. Our room had a faint smell of damp, and there was some mould on the wall behind the curtain. This is most probably as a result of no opening windows and air conditioning. As we left the room the door failed to lock. (room 223) This was reported to a nice gentleman in reception, and attended to immediately, but it left the lock on the inside very stiff. This and the damp were reported to a female member of staff. She said it would be reported and that the smell was probably due to water leaking under the bath. We did not ask to change rooms because of the Covid situation. It would have been too much hassle. The room was booked as a twin room, so the couch in the room was used as a bed. The base sheet and mattress protector did not fit properly. Good covid safety measures in the restaurant, but found the meals more expensive than the other Premier Inns stayed in on this trip. The Menu choices are quite limited, but brilliant if you like Chips with everything!... This was a very busy hotel. The TV in the room had a volume limiter on it, which ensured our peace and quiet in the evenings.

11 Sep 2020

J3848NHstephaniec

Trip Type: Couples

"Can’t Fault it!"

We stayed in the Inverness West Premier Inn for 2 nights as part of NC500. We were coming to the end of our epic journey and needed a place to recoup for the last stint. Having stayed in several Premier Inns they are all much the same in a lot of ways. But we really enjoyed our stay here because the staff were very friendly, and took the time to chat a little even though they were busy. Every member of staff was helpful and professional and took an interest in us. We ate at the Beefeater for breakfast and evening meal. The waiting staff, particularly in the evening were excellent. Leanne and Sasha were very attentive. There’s no doubt that all the staff are working very hard in these difficult times of Covid. They are a credit! Safety measures in the restaurant were excellent. There was a one way system in place that was clearly marked. Separate entrance and exits. Hand sanitiser. What impressed me the most was the clear screen partitions between the tables, which made us feel extra safe. Staff wore either visors or masks at all times and both tables and chairs were cleaned thoroughly. Our room was immaculate and spacious. Well done Premier Inn team of Inverness West👏🏻

7 Sep 2020

agnesmurphy

Portree, United Kingdom

Trip Type:

"Long weekend break"

We had already booked a 2 day visit as a pre-holiday shopping trip. Sadly our holiday, like many others, was cancelled so we decided to add to our existing booking and had a 4 day long weekend break instead. Covid 19 has certainly made a large and unwanted impact as we discovered during our stay this time. We had a couple of glitches which were unexpected as we've always had excellent service. Firstly, when checking-in, we were advised that our room wasn't ready and were allocated another room. Upon reaching this alternative room, we found that it had NOT been serviced either ! Whereupon I returned to reception and advised them. We waited around 30 minutes to get into our room after a squad of housekeeping staff blitzed the room. Secondly, we had a problem on our final morning when we looked to get breakfast which we'd pre-booked on a "meal deal" basis in the adjoining Beefeater Bar/Restaurant. The staff member couldn't find any reference to our booking but said he'd sort it with reception and showed us to our table. Take note that the Beefeater has a one-way system in place and during evening meals you have to exit the front of the restaurant and return to the Premier Inn externally so watch out for wet weather ! Covid 19 meant that you had to queue for drinks and/or meals and were shown to your table to await a staff member as it is "table service only", a common occurrence these days. To get in/out of the city centre by bus is simple. There are two new bus stops c/w shelters located only a short walk from the hotel up to the newly re-aligned section of General Booth Road (part of the inverness West Link infrastructure upgrade). Stagecoach Service No 2 will get you in/out of the city centre easily. Heading in, the buses are approx 15 and 45 mins past each hour and coming out they leave Union Street stance C on the hour and half hour.....simples.

6 Sep 2020

123mce

United Kingdom

Trip Type:

"Pleasant stay"

Had a 2 night stay here and enjoyed it. Nothing to write home about but no complaints either. Receptionist was helpful and pleasant and the housekeeping staff we met in corridors were also nice. Room was clean. Good measures put in place regarding Covid.

5 Sep 2020

familyplus

singapore

Trip Type: Couples

"Really top premier inn"

Quiet and well organized, was very nice that the restaurant is connected. We would stay again it was very relaxing despite being very busy. Steak was really good in the restaurant. We had breakfast in the morning there was so much! Really good.

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Hotel description Whether you're into monsters or munros, Premier Inn Hotel Inverness West puts you in the perfect spot. You're close to Nessie's world-famous home, the Caledonian Canal, incredible scenery and world-class tourist attractions. Overlooked by a pink castle, Inverness is a colourful place to visit at any time of year. Listen to the blues at Belladrum festival, visit the Urquhart Castle on the banks of Loch Ness and sail across the waters, or watch athletes toss the caber onto the green grass at the Highland Games. Come in the summer and the city is awash with colourful flowers too. Then come back to the hotel for tasty food at our Beefeater Grill restaurant and a lovely comfy bed.

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