Inverness Centre (River Ness) hotel

Staff great! Room nice and clean. Room had Air conditioning, but it did not work very well. Worked with staff to try and improve it. Inn faces the river. Food in the restaurant was good.

Limtied parking, search parking nearby before travel. Incorrectly advised to park in front (loading bay) by reception staff despite explicitly asking about the place and got PCN. Staff changed next morning so does the advice. Staff become defensive than apologistic. Room, Breakfast and other experience was OK.

Excellent location and breakfast. There was some counter space, hooks as you enter and shelves. The room had 2 chairs and good lighting. Negatives: Their restaurant is not open on the weekends. The shower is inside a tub that is high off the ground, which could be difficult for some people to navigate. Water temperature and heat in the room was tricky to control.

Quite often stay in Premier Inn hotels throughout the year and I have to say this one is very, very poor standard. On the outside the pavement had litter and the facade is looking very unloved and in need of a paint up as the existing paint is peeling off badly. The lobby is very shabby looking, dirty tiles and stained decoration on the walls. On the positive side, the gentleman who checked us in was extremely pleasant & helpful. The meal deal for the weekend wasn’t available so opted for breakfast only, this ended up pretty disappointing as there were very limited offerings with hardly anything on the counter and few items left in the dishes, the black pudding was dripping in grease and the other items were just ok. One of the elevators was different internally to the other but this isn’t an issue, it just gave the impression they hadn’t bothered refurbishing the other. The room was fine, but the shower Seal on the bath was missing and the water poured out onto the floor as we didn’t notice this the first time it was used. Towels had to be used to soak up the flood. This hotel needs work in some areas but could be nice. I won’t be coming back here as there are others that are better.

Decent size shelves to put your things on, as their is no luggage rack. Very slow internet. When you put the light on in the bathroom the fan goes on and it's really loud. After you close it, it still makes noise for awhile. Asked room to be cleaned, but only the beds were made. Needed toilet paper and for the room to be vacuumed. Josh at front desk was helpful.