Fort William hotel

ta-ratings-img(2571 reviews)
  • Premier Plus rooms

Pack your hiking boots for this base near Ben Nevis, known as the "Outdoor Capital of the UK"

Hotel FacilitiesSee all

Free parking

Rooms with a view

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Exterior of Premier Inn Fort William showing car park
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Fort William hotel

Free on-site parking is available at this hotel. Please note that all vehicles must be registered via the QR code upon the car park signage and with reception upon arrival.

Our rooms

Premier Plus

Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

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Premier Plus with a view

Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

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Standard double

A super-comfy bed, powerful shower and blackout curtains - our double rooms have everything you'll need for a great night's sleep.

Free Wi-Fi

Tea & coffee facilities

Powerful shower

Desk

Vanity area

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Standard double with a view

A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

Free Wi-Fi

Tea & coffee facilities

Powerful shower

Desk

Vanity area

See all facilities

Restaurant

Premier Inn restaurant
Breakfast

Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

Reviews for Premier Inn Fort William hotel

1-2 of 2,571 reviews

"Very poor - this not premier inn standard"
Restaurant running on empty - obviously struggling and not really ‘open.’ Only available to residents and very short staffed. To be fair the staff were amazing! Whole place is tired/ worn down and looks really shabby like it’s for the scrap heap. Booked in for two nights but will not be here tomorrow. Definitely not premier inn standard - do not book here . I do want to emphasize - staff were friendly and tried really hard - not enough of them and skeleton resources available- bar had x1 beer on draft!!! I won’t be back - suggest you book elsewhere too!
"Inaccessible "accessible" room. No evening meals or bar"
This hotel advertises a restaurant and accessible rooms. Niether were available. The so called "accessible wet room" is about 50 metres down a narrow corridor with two ramps via a fire exit ! The room itself was OK but this location is impractical. The hotel is located on an industrial estate about a half a mile from the town centre, so if mobility is limited then a restaurant/bar is important. The restaurant was closed for everything except breakfast. The restaurant also was in poor state of repair with broken toilets. Finding the hotel is tricky as the main sign was not illuminated. The hotel is overpriced for the limited facilities available
"Nice room- no water pressure"
The staff at the hotel are really friendly dealing very well with with a really busy check-in for a large group. Breakfast team and breakfast service is really good - thoroughly enjoyable, however on several occasions throughout our stay the water pressure is low to non-existent and particularly frustrating on the Saturday evening where we couldn’t even take a shower as a water pressure was that low, whilst the rooms are very nice well appointed clean and modern the water pressure sadly let the experience down. Reception pretended that this was an isolated issue, I suspect not.
"Once in a lifetime trip with a bad side."
Sad to say this was one of the worst stays at a premier inn we have had. Dispite booking a room with a view we were overlooking a dirty back alley and unkempt trees. When complaining, we were told that it wasn't on the screen, bearing in mind we are both over 65, we were placed on the 1st floor as far away from the entrance with stairs which we had to carry our suitcases up. because of staff shortages there was no restaurant that or the following evening and there was not a full breakfast menu available, there were cobwebs in the room which were not cleared all week, there was mould in the shower. The reciption staff had to work in the restaurant next-door as well as providing reception cover so there were long waits for assistance. Dispite the booking being made on my account the complaints department refused to respond to my complaints (booked by wife) dispite complaints raised within accepted time period they wouldn't respond until it was out of date. As for premier plus apart from a fridge it was as bad as their other rooms. Have had better service from travel lodge.
"Friendly welcome, but sadly disappointing overall"
We had very varied interaction with staff - the lady on reception was welcoming, friendly and extremely helpful. The lady in the restaurant was the exact opposite: abrupt to the point of rudeness and aggression. The housekeeping staff were perfectly fine. Parking was good, though the exterior of the hotel was untidy and gave a shabby impression, with some parking spaces inaccessible due to overgrown shrubs. The wifi was very unreliable, despite us having the upgraded package. I had contacted Premier Inn (I could only speak to a representative in a call centre, not the actual hotel itself) a couple of times in advance and had been told that the room we had booked could be made into a twin. They said they would have to swap the beds around, but it could be done. It was not done.

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Hotel description

When you visit the Scottish town of Fort William, you probably won't be spending too much time inside. But when you do, make sure you're at Premier Inn Fort William. We're a 5-minute walk from the train station and in the centre of this pretty town. In the West Highlands of Scotland, this breathtaking area is home to Ben Nevis, Britain's biggest mountain. Challenge yourself to some hiking and biking, cruise along Loch Linnhe play golf, admire local scenery from The Jacobite steam t train, or have a tipple at the Ben Nevis Distillery. When your legs are weary, tuck into a hearty meal at our on-site Premier Inn restaurant before drifting off in your super comfy bed ahead of another action-packed day.

Fort William FAQs

Hotel contact information

Phone: 0333 777 7268

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