Fort William hotel

ta-ratings-img(2563 reviews)
  • Premier Plus rooms

Pack your hiking boots for this base near Ben Nevis, known as the "Outdoor Capital of the UK"

Hotel FacilitiesSee all

Free parking

Rooms with a view

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Exterior of Premier Inn Fort William showing car park
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Fort William hotel

Our rooms

Premier Plus

Enhanced room design, Ultimate Wi-Fi, blackout curtains, coffee machine, mini-fridge, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

See all facilities

Premier Plus with a view

Our enhanced room design with a great view, Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Standard double

A super-comfy bed, powerful shower and blackout curtains - our double rooms have everything you'll need for a great night's sleep.

Free Wi-Fi

Tea & coffee facilities

Powerful shower

Desk

Vanity area

Standard double with a view

A great view, super-comfy bed, powerful shower and blackout curtains – our double rooms have everything you'll need for a great night's sleep.

Free Wi-Fi

Tea & coffee facilities

Powerful shower

Desk

Vanity area

Restaurant

Premier Inn restaurant
Breakfast

Reviews for Premier Inn Fort William hotel

1-2 of 2,563 reviews

"Very disappointing. Stay elsewhere."
Having stayed at Premier Inns in the past assumed this would be a good three standard hotel. Not the case however. This hotel is rundown, extremely short staffed and the rooms poorly equipped. The restaurant was severely understaffed. Maybe the large owners of this chain are busy trying to recoup covid losses, however this hotel is an embarrassment to the Premier Inn brand. Never again
"Great room, but restaurant disappointing"
We had a Premier Plus room with a view which was very good. The external appearance of the hotel is not great and would benefit from a bit of refurbishment. Biggest disappointment was the in-house restaurant, where many items on the dinner menu were not available, which was embarrassing for the hardworking lady serving and taking orders at the bar.
"Good Stay"
This place is on a small retail park north of the town, close to Morrisons supermarket. It's very convenient for getting to the station to catch the daily Jacobite steam train to Mallaig. All rooms are on ground or first floor in a low-level block. Our room was OK, but not huge. Bathroom also OK with a good shower. Free WiFi everywhere. Breakfast is the building next to the accommodation block, with a fairly standard OK hot & cold buffet selection. Perfectly OK for a couple of nights.
"The Hotel Management Seem to Have Given Up with This Hotel"
Having stayed at this hotel several years ago when I would have describe it at that time as being up to Premier Inn standards that we were used to but our recent visit to this hotel it was very overpriced and gave us the impression that the hotel management had given up with this hotel. The hotel seems to be suffering from a severe staff shortage to the extent that the reception was closed one morning at 1045am with a note saying the it would reopen at 1230pm not the 24 hours reception we would have expected! When we arrived at about 1930 on the Sunday night when checking in we requested a Meal-Deal but was told that the kitchen closed at 2030 although on enquiring in the restaurant it was agreed that they would be prepared to offer us a single main course. The television in our room was awful and had a real struggle to get reception of any channels, although a member of staff was successful.
"Shabby hotel , poor service , very expensive"
Paid in excess of £200 for one night stay here. On arrival , the sole receptionist said he couldn’t help us because it was his first day and he wasn’t sure what he had to do. So we waited until another receptionist appeared . We had arrived one hour earlier than the permitted check in time and were told we could not access our room . We had been travelling for three hours and asked if there was a toilet we could use . The receptionist advised us that was not possible and suggested we go to the nearby Morrison supermarket and use the toilets there. When we arrived in our room , there weren’t enough towels for two people There was ONE teabag on the coffee / tea tray There was black mould on the white mastic surrounding the bath The hotel surroundings were shabby and unkempt . The entrance lobby had a variety of stains on the carpet . Does Premier inn consider this figure appropriate,for such a poor standard of facility

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Hotel contact information

Phone: 0333 777 7268