Aberdeen (Westhill) hotel

We have stayed at the premier inn at Westhill many times and found it to be very good ,on the last visit there was no chair in the room which I went to reception and they got me one straight away, on our recent stay again no chair as my husband is disabled and we were in a accessible room it is important he is comfortable again I went to reception but was told the chair was broken and they didn’t have a replacement surely if a room is not fully furnished it should not be let out .what happens if a bed is broken are expected to sleep on the floor

Nice hotel quiet enough But for some reason I woke up wkth a rash on my body I think it is the washing stuff they have been using

Another annual visit to Aberdeenshire to do some walking and sightseeing. Stayed as usual at Premier Inn Westhill. Vullnet on reception always welcoming and a pleasure to speak to. Room nice and comfortable, just someone in the room above mine on level 1 was a bit heavy footed and noisy this time, but luckily not during the night when sleeping. Breakfasts served in the Shepherd's Rest Pub and Grill next door filled me up for the day ahead. I'm assuming that as the Shepherd's Rest is owned and operated by Greene King, that they are unaffected by Whitbread's recent decision to close Brewer's Fayre/Beefeater offerings near their Premier Inn hotels and will continue to trade on the same site going forward.

Average could be better .Comfortable friendly enough staff

We often stay around Westhill, but since the Hilton closed we thought we would give the Premier Inn a go. Check in was at 3pm, now you would think this being a busy time, you would have staff on the desk, no. You have to ring for attention. Premier* We got our room on the ground floor and immediately went to close the window to try and drown out the deafening screeches of gull chicks outside. The hinges on the window were broken and bent so that it couldnt be closed. Were we really the only people to notice that? We went back to reception and were given another room. A decision soon regretted. The bathroom was a bit tired, the soap bottle had a horrible brown sludge on the top making it look like a dhiarea dipenser. The grout in the shower was caked in the mank of a thousand other people. No soft close on the toilet seats. Premier* As we tried to get settled I noticed lipstick on the bedsheets and a loud thumping noise coming from the room above. Awesome. In the evening we tried to get settled for the night. The tv has quite a limited range of channels that actually work. That was fine because we were then treated to a mental health episode as the person above us started stomping back and forth across the floor, over and over and over and over. Stomp stomp stomp stomp. Stomp stomp stomp stomp. Stomp stomp stomp stomp. Stomp stomp stomp stomp. For 2 bloody hours. What on earth could they have been doing? I would have phoned reception to complain... but theres no phones in the rooms and nobody at reception. Premier* After nursing a migraine listening to the marathan man and the symphony of gulIs chicks, I managed to get a bit of sleep until 6am. Then you guessed it: Stomp stomp stomp stomp. Stomp stomp stomp stomp. The first floor ogre was up and doing laps again. Breakfast was like a fight to try and get anything. Everybody was crammed into this corner square of the pub next door trying to grab something to eat. I chose poorly and had a couple of cold, cardboard like pancakes. I had to queue for a few minutes to get syrup at the toast station. I did have a choco pain that was actually pretty good. My partner had a cooked breakfast but said it was all luke warm. Premier* Overall the hotel is pretty tired looking and you pretty much get what you pay for. Breakfast was a smash and grab that I wouldnt recommend. I wont be back here or to another Premier Inn as I dont think they understand the meaning of the word: premier.