Aberdeen (Westhill) hotel

We often stay around Westhill, but since the Hilton closed we thought we would give the Premier Inn a go. Check in was at 3pm, now you would think this being a busy time, you would have staff on the desk, no. You have to ring for attention. Premier* We got our room on the ground floor and immediately went to close the window to try and drown out the deafening screeches of gull chicks outside. The hinges on the window were broken and bent so that it couldnt be closed. Were we really the only people to notice that? We went back to reception and were given another room. A decision soon regretted. The bathroom was a bit tired, the soap bottle had a horrible brown sludge on the top making it look like a dhiarea dipenser. The grout in the shower was caked in the mank of a thousand other people. No soft close on the toilet seats. Premier* As we tried to get settled I noticed lipstick on the bedsheets and a loud thumping noise coming from the room above. Awesome. In the evening we tried to get settled for the night. The tv has quite a limited range of channels that actually work. That was fine because we were then treated to a mental health episode as the person above us started stomping back and forth across the floor, over and over and over and over. Stomp stomp stomp stomp. Stomp stomp stomp stomp. Stomp stomp stomp stomp. Stomp stomp stomp stomp. For 2 bloody hours. What on earth could they have been doing? I would have phoned reception to complain... but theres no phones in the rooms and nobody at reception. Premier* After nursing a migraine listening to the marathan man and the symphony of gulIs chicks, I managed to get a bit of sleep until 6am. Then you guessed it: Stomp stomp stomp stomp. Stomp stomp stomp stomp. The first floor ogre was up and doing laps again. Breakfast was like a fight to try and get anything. Everybody was crammed into this corner square of the pub next door trying to grab something to eat. I chose poorly and had a couple of cold, cardboard like pancakes. I had to queue for a few minutes to get syrup at the toast station. I did have a choco pain that was actually pretty good. My partner had a cooked breakfast but said it was all luke warm. Premier* Overall the hotel is pretty tired looking and you pretty much get what you pay for. Breakfast was a smash and grab that I wouldnt recommend. I wont be back here or to another Premier Inn as I dont think they understand the meaning of the word: premier.

We have been using this hotel for many years, and have to say that cleaning has gone down, the room we stayed wasn't hoovered and the bathroom hand mould around silicone and you could tell that it had just been wiped and there was some rubbish in toilet bin.. the carpets really need some cleaning or being replaced.., especially the corridors are quite dirty

Always enjoy staying here because of the location and great staff the rooms are very clean and comfortable,the exterior could benefit from a refurb.

Literal port in a storm during the snow when we had to bail out of getting to more rural accommodation. With two kids and bikes. The receptionist was very accommodation making sure we got the best room that would be the least awkward. Great room and food, very reasonable and great staff. We unexpectedly had a great time after an initially disappointing end to our journey

I had a wheelchair access room which was very large and had everything I needed. All staff were extremely helpful and friendly. The adjacent Shepherds Rest pub does great evening meals and breakfast, is very welcoming, and the staff are great. We had a lovely Hogmanay night there. Many thanks to the Premier Inn and Shepherds Rest for a really nice break