
11 Oct 2026
"Dissapointing Breakfast"
The receptionist was pleasant enough on arrival. Bedroom was good too but the major let down was breakfast - cold sausages and found blue wrapping from what looked to be the packaging from the sausages themselves - or so I hope. I would not pay £11.99 for this. The location is good enough. The atmosphere felt pretty flat to be honest, not so pleasant. The room was certainly clean. No issue with noise levels.
Kitchen staff seemed more interested in their own conversations complaining about other staff - I sat at the back table and I could hear this. Not professional and certainly not the usual standard of various other Premier Inn's I have been to.

25 Sep 2026
"Perfect hotel"
It’s my second time staying in Premier Inn and it never disappoints. I needed to have a small surgery and this hotel was my best option. Very comfortable rooms and perfect customer service from every employee in this hotel. Very accommodating and understanding

29 Aug 2026
franktm282
Stornoway, United Kingdom
"Well worth staying here"
Excellent staff. Good parking. Clean. Quiet despite location, good sleep. Location, close to centre and very close to ARI.
Breakfast served in a relatively small area, hence need to book a time slot.

07 Aug 2026
861sandiea
Elgin, United Kingdom
"Very comfortable"
Very comfortable stay. Hotel very clean . Staff lovely.

04 Aug 2026
Patrick S
Stevenston, United Kingdom
"Could do with a good clean, and staff customer experience training"
Mary was welcoming. She was the only positive thing about our experience, was the warm welcome by Mary. The hotel couldnt be classed as good at all. In all honestly it is the worst Premier Inn i have visited. The smell of cannibis was unreal in the orridor on both Friday and Saturday, I mentioned it to Mary but it was the same after this, the corridor was badly smelling of this which was very unpleasant. Very poor that there is no visable presence of staff on the reception desk. Press a bell isnt what customers want. There is a lack of close by amenities and the Toby Carvery next door is poor, food is bad and customer base is undesirable. The location of this hotwl is poor costing of 21pounds each wasy into city. Noisy area with a hospital close by and fire station next door. Hear alot of sirens, heating was switched off and no fan or air conditioning in room so too warm and duvet too heavy for winter, I took the cover off to use that and was disgusted to see the stained duvet. The hotel standards were poor, very poor. The mattress protector had blood on it. The outside area to the reception door is filthy and needs a good clean, a power wash or old fashioned scrubbing brush with hot water, the first impression wasnt great and this really did set the theme for our stay "Dissapointment" the room were poorly cleaned this isnt normal Premier Inn standard at all, its poor management and checks.
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