Glenrothes hotel

We usually trust a premier inn, whilst the bed was incredibly comfy as always, it felt like this premier inn had been forgotten about when it comes to love & care. The staff were friendly and helpful, our room was the perfect space, but it wasn’t clean and actually I felt like I needed a shower after having a shower. All it needs is some TLC. Great location for us for what we needed. Definitely on the pricy side, but I’m unsure if that’s because we stayed there in August. We didn’t need our room making up while we were there but we did ask for them to replenish the toilet paper, came back later that day and it had been left on the side in a pile… I wouldn’t stay again unless it undergoes a refurbished.

We stayed here for 4 nights over the recent August bank holiday weekend. Both the bedroom and bathroom were clean with no problems. The breakfasts were very nice with a good choice of different things. The staff were very nice and friendly and any queries were dealt with promptly. We would be happy to stay there again.

We stayed for 3 nights. Room 10. The room was satisfactory, the bathroom sadly was not. I had to ask for a clean pillow case when we arrived which was at midnight. We did not realise until the next day the extent of the black mould in the bathroom. We knew the hotel was full that weekend to an Ice Hockey fixture. The bathroom needs a deep clean and repainting with a new shower curtain and door. New grouting if possible. I have reported this to premier inn and sent videos and photos. Still awaiting a reply.

Basic room but bed was clean and comfortable. Phone charger beside left hand side of bed not working . Room 102 has a wonderful view of the mould all the way down the opposing hotel wall which matched the mould on my room ceiling!!! Poor building and gardens - no love given to either. Cancelled my 8pm dinner reservation as meals looked unappetizing. The worst thing was the constant slamming of the door in Reception which was directly under my room. Please for the love of God install soft hinge closers on the doors!!!!! Never again!!!

Poor rooms in need of refurbishment heating barley works window handle not closing the window. I was on a dinner bed and breakfast package as part of my booking I checked into the receptionist was friendly and welcoming spoke through the check in explained I had a meals package but when ordering in the restaurant they didn’t have the package staff was rude in telling me this ended up with a phone call to the booking company to rectify but the food I originally ordered was put under a hot lamp the steak was rock hard after asking for a medium rare this was now well done. Uncomfortable night sleep due to the room being so cold. Woke in the morning for a Luke warm shower. Breakfast wasn’t very fresh very poor for premier inn standards. On check out my meals allowance was again questioned even thought this had been emailed to the hotel reception. Will stay elsewhere next time