Glenrothes hotel

We stayed for 3 nights. Room 10. The room was satisfactory, the bathroom sadly was not. I had to ask for a clean pillow case when we arrived which was at midnight. We did not realise until the next day the extent of the black mould in the bathroom. We knew the hotel was full that weekend to an Ice Hockey fixture. The bathroom needs a deep clean and repainting with a new shower curtain and door. New grouting if possible. I have reported this to premier inn and sent videos and photos. Still awaiting a reply.

Basic room but bed was clean and comfortable. Phone charger beside left hand side of bed not working . Room 102 has a wonderful view of the mould all the way down the opposing hotel wall which matched the mould on my room ceiling!!! Poor building and gardens - no love given to either. Cancelled my 8pm dinner reservation as meals looked unappetizing. The worst thing was the constant slamming of the door in Reception which was directly under my room. Please for the love of God install soft hinge closers on the doors!!!!! Never again!!!

Poor rooms in need of refurbishment heating barley works window handle not closing the window. I was on a dinner bed and breakfast package as part of my booking I checked into the receptionist was friendly and welcoming spoke through the check in explained I had a meals package but when ordering in the restaurant they didn’t have the package staff was rude in telling me this ended up with a phone call to the booking company to rectify but the food I originally ordered was put under a hot lamp the steak was rock hard after asking for a medium rare this was now well done. Uncomfortable night sleep due to the room being so cold. Woke in the morning for a Luke warm shower. Breakfast wasn’t very fresh very poor for premier inn standards. On check out my meals allowance was again questioned even thought this had been emailed to the hotel reception. Will stay elsewhere next time

We were visiting for a junior farts tournament. We had a lovely welcome; we had purchased a dinner/ breakfast package and gentleman offered to book it for us. Our room was cleam, very comfortable, tea coffee making facilities, there was a bath with overhead rainforest shower with toiletries. Lovely towels. Although we had a food package we had full choice from the menu, 2 courses + 1 drink. Breakfast was buffet style but fresh and plenty of choice. Happy to visit again and no hesitation to book Ptemier Inn Again.

Usual Premier Inn experience. As a business trip I needed the desk for work. However no bulb in the lamp! I reported this the next morning, but returned to my my room to work late that evening to find still no bulb despite asking! Also no hot water from the sink tap for all 3 days! Shower had hot water. Had to boil the kettle to have a wash. I didn’t report the water as the lamp bulb issue reminded me of Premier Inn response to reporting problems. Unlike years ago you now get no action. Another disappointing Premier Inn stay.