Stirling South (M9, J9) hotel

On the outskirts of Stirling, just a short drive from the Battle of Bannockburn Visitor Centre

TripAdvisor Traveller rating:

825 reviews

Certificate of Excellence

Guest Rating:

5.0

Based on 1,067 surveys

Location

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Glasgow Road, Whins Of Milton, Stirling FK7 8EX

Sat Nav Directions: FK7 8EX What 3 Words: ///regularly.warm.corporate

Directions: Situated on A872, signposted Stirling Tourist route to Whins of Milton and for Bannockburn Heritage centre. 1/4 Inn Brewews Fayre..

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Transport and local information: Stirling Marches Shopping
Blair Drummond Safari Park
Stirling Castle Historic Site
Stirling Train Station 3 miles

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{825 | number:0}} reviews

15 Sep 2020

RoseTraveller12345

Trip Type:

"Disaster stay"

I stayed at the Stirling South Premier Inn on Saturday 12th September travelling myself with 3 young children. Having stayed at other Premier Inns throughout the UK, I felt comfortable knowing that generally where ever one stays, it is fairly consistent. I have only ever had positive experiences in the past. However, arriving at the room on Saturday, although the bed sheets were fresh and the bathroom appeared clean, I quickly noticed the bin was full of tins from previous guests and that the carpet didn't like it had been hoovered with hairs on the floor at the edges. Skirting boards were dusty and some of the surfaces didn't look like they had been clean. I was shocked, particularly given the current COVID situation where I thought cleaning would have been prioritised. I went to the reception and a very pleasant young lady was very apologetic, put on an apron and did her best cleaning the room whilst I moved all the children back to the reception area. When I returned it was better but began to notice things like the tea and coffee tray was a bit dusty and other surfaces didn't appear wiped. There were a few threads still not hoovered up. I wonder actually if the hoover is an issue. Who regularly services the hoovers, cleaning filters and checking suction power? I realised too that there was no bedding for the travel cot and I hadn't brought any. I looked through the web site but fail to see it highlighted anywhere that bedding is not provided. At that point though, I was tired with 3 children needing to go to bed. I resolved myself to staying the night sharing a bed with my youngest daughter unable to sleep in the travel cot. It was a very poor nights sleep sharing a bed with my daughter, a very hot room and noisy guests above. I woke up exhausted. Next morning the very pleasant receptionist had arranged a complementary breakfast. Although I appreciated in the current COVID climate there would be changes I hadn't expected such disorganisation and rude staff. We arrived at 8.15am and queued until 8.30 to get placed at a table. There were hardly any tables filled. The staff member was very harassed who showed us to our table We were placed at a small table for 4 but my children's chairs could not both physically fit under the table. I politely asked if we could have a bigger table as clearly the choice of table and chairs for us didn't work. I was told there was nothing else and that everything else was in use. I looked around the massive available eating area and there can't have been more than 15% occupancy of tables at that point. I was quite astounded. Eventually another staff member came with a different style of chair and we managed to fit both chairs under the table. During the meal, a child knocked over a glass of water all over the high chair, she was wet, I was wet, the chair was wet. No one came to help. I had to take chairs from the numerous empty tables and move things around. I had hoped there might have been some help, particularly seeing I was a single mum travelling with 3 children. Overall a very disappointing trip to Stirling South Premier Inn. I would hope for a full refund of the room given my experience. However, it seems almost impossible to find any contact details to complain. When one clicks on the complaints page, there is no direct contacts box or email.

15 Sep 2020

ChristineF2436

Trip Type:

"Weekend away"

Room was clean and tidy as usual for a Premier Inn with a lovely comfy bed and cosy. Covid-19 precautions in place as expected. We booked a meal on the neighbouring Brewers Fayre from the Inn, no complaints about that either.

14 Sep 2020

stephaniehF1088AQ

Nottinghamshire, United Kingdom

Trip Type:

"Good location for Stirling and overnight stay"

Friendly, helpful staff. all covid 19 information in place with automatic hand sanitisers . Standard as expected with a Premier Inn was good, although this particular inn has very creaky floors and we had a noisy fan in the bathroom. Good location for visiting Stirling and also the Kelpies in Falkirk,

12 Sep 2020

FionaD1633

Trip Type: Couples

"Overnight stay"

Always like staying in premier Inn. Helpful staff, well organized one way system. Happily booked a table at the Brewers Fayre next door for both breakfast and dinner. Room was clean, very warm. Had a good night's sleep

11 Sep 2020

Nic G

Manchester, United Kingdom

Trip Type:

"Epic service as always..."

Stayed one night as we travelled up from Manchester to Oban for a family funeral. Friendly staff and all Covid-19 precautions were in place and very well thought out which takes the worry out of travelling in these trying times. The room was very clean and comfortable.

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Hotel description Discover central Scotland with Premier Inn Hotel Stirling South. With great transport links nearby, we're the ideal place to break up a journey or just explore the sights. And we're close to key business destinations like Stirling Sports Village too. Delve into Scotland's past at Bannockburn Heritage Centre and the Wallace Monument. Or walk through living history at Stirling Castle. Meet the animals at Blairdrummond Safari Park. Play the great game - or watch how the pros do it - at the world-famous Gleneagles golf course. After a busy day, our on-site restaurant, and your spacious room with a luxury, king-size Hypnos bed will be on hand to help you unwind.

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