Stirling City Centre hotel

Premier Inns are always reliable. The rooms are as advertised, clean and comfortable and especially the beds. We had a Premier Plus room this time. The Premier Inn in Stirling City centre is in the middle of building a new restaurant which means there is currently no restaurant and the car park is slightly affected. In the light of this, Premier Inn gives guests a complimentary breakfast of cereal, pastries, fruit and drinks. It gives you something to kick the day off. The welcome was good and the staff are friendly and helpful. Dining options close by are limited but there is a Nando's opposite. My main beef with Premier Inns in general, and we have stayed at a few, is the WiFi. I find it unacceptable that in this day and age a standard room has 'free' WiFi so slow you can hardly download anything including emails. You can upgrade to a barely acceptable 25mbps for an outrageous £6 per night. If you stay in a Premier Plus room, this is free. Come on Premier Inn, you trail blazed budget hotels to an acceptable standard in all regards - comfort, cleanliness, breakfast. Now it must be time to make decent WiFi part of the deal for all rooms.

Reception was friendly and free light breakfast was a nice touch with ongoing refurbishment.Room upkeep of maintenance and cleaning should be the area of focus.Broken toilet seats and tape on smoke detector needs to be monitored from health and safety.Was mentioned to reception on checkout.Bed mattress as always is tops.

The restaurant and bar was closed for refurb whilst we were there so can’t comment on that. Parking and check in was great. That’s where it stopped. The room was gritty. Light bulbs needed replaced. Bathroom was dirty, especially the bath tap. Black grime and dirt came from it and was all around where the water comes out. I had to clean the tap and bath before I could take a shower. I hope the rooms are going to get a refurb like the bar restaurant. It is in a good location and the staff were excellent and there was always someone available at reception.

The only real big problem is moquette on the floor and tap at toiltet with some black thing on it (it is supposed due to missing big cleaning duties). It's the least hygienic thing for places where many people stay. The room was big and confy, the bed too. Unfortunately small poor breakfast due to some work of renewing the building and moreover nothing vegan available. Fortunately the receptionist found some oat milk for 3 of us

Good location and nice hotel with cinema and restaurants nearby. The reason for the low score is the windows in the bedroom did not open. I personally cannot stand no fresh air especially in a hotel room that smells of the chemicals used in the laundry. Breathing in recycled air from an air con unit all night was not good. I would not stay again purely because of the windows not opening.