Dublin City Centre (Gloucester Street South) hotel

Hotel was very clean and the staff were great. The location is great for exploration of the city and is just off the river, close to the hop on hop off bus route. Room was a good size (family room) and the facilities were spot on. Only small issue was the small dining area for breakfast. We had to wait for a table and were a little rushed as we were only seated 15 mins before end of breakfast…. Only a small issue in what was an enjoyable stay 👍🏻👍🏻

Stay in lots of premier inns in Eire and UK this by far has to be the worst premier inn I have ever stayed in! Had many issues during my stay here at premier inn when I raised these issue to the Hotel Manager she just shrugged it of and told me to guest relations if I had issues and walked away!! How rude to treat your customers like this! When passing by reception after that the colleague she seemed to be closest with sniggered im not sure if this was a girl or boy pardon me as I don’t want to misgender was clear to see both had been speaking out about! Housekeeping didn’t seem like they had a clue of what they were doing when speaking to a lovely gentleman he mentioned his manager was away oddly enough I had interactions with the manager downstairs so u can understand my confusion when he said this. He mentioned his work is crazy that he is only a housekeeper but he will try his best to fix the issues we had in our room. He did and he did an amazing job also. Clearly this hotel is under run and severely understaffed! We decided to go to the restaurant for our last night of our stay as we had a early AM flight the following morning there was nothing on the menu except 2 items to order restaurant got very busy with angry customers who had a long wait for their food on this limited menu witch included 2 items. Worse premier inn I have ever stayed at I can certainly say the best part of my trip was checking out.

Room not cleaned properly, no cups etc for a cuppa tea only two teabags 1 milk Asked reception for cups and 1 was brought,, evening meal was a total nightmare , food below par, service very very slow, freezing cold as a/c could not be turned off, Breakfast was worse Long human hair in cooked breakfast taken back to chef who just shrugged his shoulders and took it away no apology!, very noisy chaotic dining room, walls in room are very thin and constant noise throughout the night awful sleepless night. Staff were mostly not English/ Irish first language and not good communicators. Will not use this Hotel again “warning” Car parking very expensive even the contracted Qpark just round the corner? 17 minute walk across the river.

Great location to the centre of Dublin. Just a 5 minute walk from the Luas. The staff checked us in very quickly. Greeted with a smile. Breakfast was great value for money. Rooms were comfy and clean. Would highly recommend the hotel fir a family break to Dublin

A perfectly adequate hotel in a quiet location, especially for just one night. 🇮🇪 "An-chompordach" (very comfortable) - from my experience, regarding the room I stayed in (room 414).