Cork City Centre hotel

Hotel is in a very good location and right now there is a renovation of bridge and road in front of hotel, but in my room no noise from that. Room comfortable and had a haridryer.

We stayed here for three nights. It's a great location, though unfortunately one of the roads leading to it was under construction while we were there. But everything was easily walkable. The room was huge and the beds comfy, with great air conditioning and ample plugins. One critique I would have would be about the bathroom towels. There was only one large towel in the room. I understand about the environment but when there's two people in the room I think two human-size towels should be expected. We had breakfast here twice, which was decent. Wifi could be a bit spotty. Overall would stay again.

For the price, location and standard of this hotel, I'd highly recommend. We stayed for two nights. We were greeted by very friendly staff who were willing to help and answer our questions. The room was spotless. The bed was comfortable with crisp white sheets and good quality pillows. There was a good TV with plenty of channels and air con in the room. Towels were provided and we were given the option to reuse or request new towels each day if needed. There was decent quality hand soap and shower gel in the bathroom which was perfectly clean and sparkling on arrival. We had breakfast one of the mornings. Husband had the hot cooked breakfast and said it was great. I had the continental which was just what I needed. Breakfast is unlimited so there's plenty on offer and it's regularly topped up. I noticed that staff were utilised for helping with the dining and bar areas. I guess this helps with keeping costs down. The Premier Inn suited our needs entirely. Staff work tirelessly and can be heard engaging and chatting with guests with enthusiasm. Thanks for a great stay. I highly recommend and would definitely book again..

Nightmare from start to finish. Carpark 5 minute walk away Forgot to validate ticket as was running late was charged 45 quid for the nights parking. Waiting 10 mins to check in. Reception isnt occupied ever. Waiting at bar every time for service. Bar staff are cleaning. Waiters. Receptionist. Room door wouldn't open. New key card. Batteries needed in remote. Small screw keeping sliding piece closed. Hairdryer not working for missus. Tried ringing Reception 4 or 5 times. Never an answer. Breakfast cold. No room service when requested I look a bitter git but I never leave a review but if you want torture here is the place

We booked a package through last minute.com for flights and a stay in the Premier Inn. When we arrived our booking couldnt be processed and we couldn’t check in. We were told it was our responsibility to contact last minute.com and there was nothing they would do. We had to wait 3 hours with 2 kids tired from the journey and stressed despite proof of payment and check in details. They would not contact last minute themselves. We were so upset with our experience and it ruined the start of our holiday. We couldn’t relax and make plans as we weren’t sure whether we could get the accommodation we had paid for. When we finally heard back from last minute they said it was hotel error and had been sorted so we finally checked in and had an exhausted meal in the hotel restaurant as we were all wiped out. No apologies or anything. We have contacted Premier Inn and because we have a last minute booking reference - they won’t help. This is through WhatsApp chat and the guest relations form. Useless. Beware! Do not book through a third party as they will not help you.