Cologne City Centre hotel

NEVER BOOK A ROOM HERE IF YOU WANT YOU MONEY TO STAY YOURS! We stayed here for one night, our last morning we went for breakfast for an hour, while we were there someone from the stuff entered our room, looked through our luggage and bags and stole 1000€. Important note- we had no room service or cleaning as we stayed only for one night. It was obviously a prepared scheme, to check when we’re leaving the room and find something to steal. Well of course the property doesn’t respond to our messages :)

We stayed at this hotel at the beginning of August and then decided to return again at the end of summer because of how amazing this stay was! The hotel is located 5 min walk from the train station and 10 min from the centre of town. The rooms are modern, spacious and clean. But what really made this hotel was the staff for us, especially Akeni-John (hope this is spelt correctly) who went above and beyond in both visits to make us feel so welcome. They even remembered us on the second stay and welcomed us home. Absolutely the heart of the hotel! Would 100% stay again and recommend to all! Well done!

Room was as expected for Premier Inn Plus, coffee machine, fridge, power shower, great firm bed with plug/USB/wireless charging either side of the headboard. Clean and tidy throughout, newly refurbished some attention to detail missed (skirting boards not fitted properly - didn't affect the stay at all). The best thing about this place was the staff, couldn't fault them. Animatta (Anni) who worked on reception and also at the bar was exceptional! Nothing was too much trouble. Even when she couldn't accommodate us (no replacement water each day like Premier Inn in the UK) she took time to explain. 'Communication is the key' she said and she was right. Anything she could do was done with a smile. Thanks for looking after us.

Lovely welcome at reception after walk from the main train station that had, shall we say, some interesting characters. I can imagine it would be a bit sketchy in the dark, but on the plus side it's eight mins from the platforms. Booked a prem plus room and it was a good side, nicely appointed and the cold water, chocs etc were welcome. I don't know where premier inn Germany are getting their beds but most hotels they feel really thin and already knackered. This is a new hotel so far as I can see, so it's the bed design bit wear. Have had the same in a few PI in Germany like Essen, Hamburg and Düsseldorf The thing we need to talk about though is accessibility. This is an old building converted to a hotel and there are steep steps everywhere and the lifts in the second building where we are stop between levels. So you have to walk up or down a very steep flight of stairs. Not ideal with luggage or if you have mobility issues. Oh, the internet seemed a bit slow which was weird for a city centre. But it wasn't mad expensive for where it is to the staff are nice and to arrive late and leave early for a train it seems ideal.

Premier Inn Köln City Centre Hotel Overview Prices Reviews Location Photos About Google review summary 3.9 55 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites  Tripadvisor 4/5 · 4 reviews Reviews Write a review All Accessibility (8) Transport (7) Property (18) Location (15) Service (14) Breakfast (8) Cleanliness (16) Restaurant (5) Most helpful All reviews john ebags3/519 hours ago on  Google Let me tell you, my recent two-night stay at this hotel was an experience, to say the least. It started with a bang... or rather, a lack thereof. We arrived to find the hotel plunged into darkness – apparently, they were playing a real-life game of "Where's the Electricity?" and the hotel was losing. Check-in was impossible, luggage was a no-go, so we did what any self-respecting traveler would do: dumped our bags at the station and went on a "mooch." (Which, I discovered, is apparently British for "wandered aimlessly.") Eventually, we returned, the lights were back on (hallelujah!), but the lift was on strike. Up the stairs we trudged, visions of our spotless, "very nice" room dancing in our heads. And, to their credit, the room was lovely. Quiet, too. I slept like a log, probably because I was exhausted from the earlier "mooching" and stair-climbing. Breakfast, however, was a whole other kettle of fish. It was less a breakfast buffet and more a "survival of the fittest" scenario. The pickings were slim, and the beans had clearly formed a gang, huddled together in a corner like they were planning a great escape. I counted 27 of them, little desperados. The scrambled eggs tasted suspiciously of plastic – I'm pretty sure they came from a plastic chicken. There was, however, a mountain of bacon. Unfortunately, there was a distinct shortage of things to put said bacon on. A lone, lonely piece of toast peeked out from under the warmer, like a forgotten extra in a school play. The staff, bless their hearts, seemed as bewildered as the rest of us. They were clearly winging it, which, considering the circumstances, is understandable. On the plus side, the location is fantastic, just a 10-minute stroll from the station. The rooms are indeed nice and quiet, and the price was right. So, if you're looking for a hotel with a bit of "character" (and you're not too fussed about breakfast), this place might be for you. Just maybe pack your own toast and keep an eye on those rebellious beans.