Cologne City Centre hotel

Room was as expected for Premier Inn Plus, coffee machine, fridge, power shower, great firm bed with plug/USB/wireless charging either side of the headboard. Clean and tidy throughout, newly refurbished some attention to detail missed (skirting boards not fitted properly - didn't affect the stay at all). The best thing about this place was the staff, couldn't fault them. Animatta (Anni) who worked on reception and also at the bar was exceptional! Nothing was too much trouble. Even when she couldn't accommodate us (no replacement water each day like Premier Inn in the UK) she took time to explain. 'Communication is the key' she said and she was right. Anything she could do was done with a smile. Thanks for looking after us.

Lovely welcome at reception after walk from the main train station that had, shall we say, some interesting characters. I can imagine it would be a bit sketchy in the dark, but on the plus side it's eight mins from the platforms. Booked a prem plus room and it was a good side, nicely appointed and the cold water, chocs etc were welcome. I don't know where premier inn Germany are getting their beds but most hotels they feel really thin and already knackered. This is a new hotel so far as I can see, so it's the bed design bit wear. Have had the same in a few PI in Germany like Essen, Hamburg and Düsseldorf The thing we need to talk about though is accessibility. This is an old building converted to a hotel and there are steep steps everywhere and the lifts in the second building where we are stop between levels. So you have to walk up or down a very steep flight of stairs. Not ideal with luggage or if you have mobility issues. Oh, the internet seemed a bit slow which was weird for a city centre. But it wasn't mad expensive for where it is to the staff are nice and to arrive late and leave early for a train it seems ideal.

Premier Inn Köln City Centre Hotel Overview Prices Reviews Location Photos About Google review summary 3.9 55 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites  Tripadvisor 4/5 · 4 reviews Reviews Write a review All Accessibility (8) Transport (7) Property (18) Location (15) Service (14) Breakfast (8) Cleanliness (16) Restaurant (5) Most helpful All reviews john ebags3/519 hours ago on  Google Let me tell you, my recent two-night stay at this hotel was an experience, to say the least. It started with a bang... or rather, a lack thereof. We arrived to find the hotel plunged into darkness – apparently, they were playing a real-life game of "Where's the Electricity?" and the hotel was losing. Check-in was impossible, luggage was a no-go, so we did what any self-respecting traveler would do: dumped our bags at the station and went on a "mooch." (Which, I discovered, is apparently British for "wandered aimlessly.") Eventually, we returned, the lights were back on (hallelujah!), but the lift was on strike. Up the stairs we trudged, visions of our spotless, "very nice" room dancing in our heads. And, to their credit, the room was lovely. Quiet, too. I slept like a log, probably because I was exhausted from the earlier "mooching" and stair-climbing. Breakfast, however, was a whole other kettle of fish. It was less a breakfast buffet and more a "survival of the fittest" scenario. The pickings were slim, and the beans had clearly formed a gang, huddled together in a corner like they were planning a great escape. I counted 27 of them, little desperados. The scrambled eggs tasted suspiciously of plastic – I'm pretty sure they came from a plastic chicken. There was, however, a mountain of bacon. Unfortunately, there was a distinct shortage of things to put said bacon on. A lone, lonely piece of toast peeked out from under the warmer, like a forgotten extra in a school play. The staff, bless their hearts, seemed as bewildered as the rest of us. They were clearly winging it, which, considering the circumstances, is understandable. On the plus side, the location is fantastic, just a 10-minute stroll from the station. The rooms are indeed nice and quiet, and the price was right. So, if you're looking for a hotel with a bit of "character" (and you're not too fussed about breakfast), this place might be for you. Just maybe pack your own toast and keep an eye on those rebellious beans.

Fresh new hotel, however only one lift in the building, and that was out of order for our stay and we were on the top floor. Thank goodness I didn't have my disabled daughter with me on this trip, as we were not informed before we arrived. Our room was smaller than most premier inns, and smaller than the other cologne city sud hotel we have stayed at before. But the facilities were brand new, was fine for a stop gap and somewhere to sleep that was clean and comfortable, but if you're claustrophobic, this might not be for you. There was also a gap around the door when closed and locked which showed the light in the hallway into the room. Location was good, couldn't hear the busy road outside. Staff were few and far between but they were super helpful in letting us leave suitcases before and after check out with a luggage check tag.

Hotel is clean, staff friendly and hotel is close to the cathedral so short walk to the markets and city Stayed Monday to Friday and the room wasn't cleaned or towels changed until we asked and if we hadn't asked wouldn't have been done until we left