Hamburg City Hammerbrook hotel

ta-ratings-img(58 reviews)

    Close to the Chocoversum, just a 15-minute walk away from Hamburg Central Station

    Hotel FacilitiesSee all

    Chargeable onsite parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Barrier‑Free Rooms

    Close to the Chocoversum, just a 15-minute walk away from Hamburg Central Station

      Parking at Premier Inn Hamburg City Hammerbrook hotel

      Our rooms

      Standard double

      A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

      Tea & coffee facilities

      Double or kingsize bed

      Free Wi-Fi

      Powerful shower

      Desk

      See all facilities

      Restaurant

      Lounge
      Breakfast

      Reviews for Premier Inn Hamburg City Hammerbrook hotel

      1-2 of 58 reviews

      "Very Basic Hotel unless you wish to pay more for Premier Plus"
      checked in ok, got to our room to find it was made as a double bed and we had asked for twin or 2 singles. eventually had that sorted out. Disappointed to find there is a few issues. 1 No Safe 2. No Fridge 3.Very little storage 4.No phone to ring reception if needed so have to keep going down from the 3rd floor to speak to them. 5 Breakfast 18.00 euros we found very expensive had to ask twice each day for towels to be changed. Good points are staff friendly, and the hotel is near the train station to head into the city. Overall wouldnt stay here again.
      "A great overall hotel."
      A brilliant hotel. A fantastic location with a 15 minute walk to the central station. There is a bus that goes from almost outside the hotel to the harbour, which is convenient to take a municipal ferry to sightsee, or take an organised boat trip. The rooms were comfortable and clean. The breakfast was really good value and great quality. The staff throughout were great and friendly and helpful. I would like to say a big shout out to Melissa who was on reception. She was always smiling and she gave us so much great information. Thank you. Would i stay there again. Yes I most certainly would.
      "Nice hotel, no thrills but good"
      Don’t let the location put you off, it’s very handy for central Hamburg. The rooms are cosy and modern, the bar area is very small but the lounge/breakfast room is very spacious and didn’t feel overcrowded even when it was busy. The staff were all really pleasant, very friendly and helpful.
      "Good location"
      In February, I stayed 2 nights at this hotel with my family before the cruise. We booked a family room and were a little surprised by its size (quite small). The first evening we arrived at the hotel where we were greeted by a receptionist who spoke almost no English. We gave her a prepaid voucher and waited. It took a long time for us to be accommodated, the receptionist didn't talk to us. After a while she said that we have to pay the city tax. We said OK and after the calculations of the receptionist we paid 1,5 euro. We specifically asked if it was the total amount or per night and the receptionist told us that it was the total amount. The next day we went out to visit the city, but when we returned to the hotel she informed us that there was a problem with the local city tax and that we had to pay a difference of 1,72 euro. Unfortunately, we again encountered the problem of the English language. The extremely unpleasant surprise was when we received another access card, a sign that our access to the room had been cut off because of this difference. I believe that it was not our fault that the receptionist miscalculated and did not know how to express itself in English. I have traveled quite a lot, but I have not yet found a hotel where the employee at the reception does not speak English at all and the tourist is "punished" because of a mistake made by the staff. Otherwise, the hotel was OK: good location, clean room, varied breakfast.
      "Good location"
      Good location 10-15 mints walk from the main station. Rooms are clean and neat. We were disappointed with the beddings as we booked a family room and expected the PI standard of having 1 double bed + 2 twins! The team are friendly and helpful. Breakfast was alright.

      See Reviews

      on tripadvisor.com

      Traveller reviews brought to you by

      Location

      Sleep Quality

      Rooms

      Service

      Value

      Cleanliness

      Write Review

      Hotel description

      Hotel contact information

      Phone: +49 40 80908514