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Redditch North (A441) hotel

Located in the idyllic county of Worcestershire, just 15 miles from the bustling city of Birmingham

TripAdvisor Traveller rating:

641 reviews

Certificate of Excellence

Guest Rating:

4.5

Based on 757 surveys

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Bordesley Lane, Alvechurch Highway, Redditch B97 6AQ

Sat Nav Directions: B97 6RR

What 3 Words: ///jumped.loyal.even

Directions: Exit M42 at Junction 2. At the roundabout, take the exit onto A441 (1st exit from the North M42/M40, or 4th exit from South M5). At the next roundabout, take the 1st exit onto Birmingham Road (A441). Head straight at the traffic lights. At the following roundabout, take the 1st exit onto Millrace Road, then turn left onto Bordesley Lane. Sat nav postcode: B97 6RR

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Transport and local information: Redditch Rail/Bus Station 1.4 miles
Apollo Cinema 1.6 miles
The Palace Theatre 1.7 miles
Arrow Valley Country Park 3.1 miles

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{641 | number:0}} reviews

12 Nov 2019

sar1544

Trip Type: Friends getaway

"Great place to stay for a weekend break."

Really great relaxing stay with children and friends. Dinner in the Beefeater was a really positive experience. Great service and good food. Excellent value as we ate before 630pm. Special thanks go to Phil who ensured our meal was as we all wanted (lots of amendments due to the children's tastes) and who was happy and helpful. Breakfast was nicely laid out and well cooked. Great location - not far from Hanbury Hall and Cadbury World.

11 Nov 2019

4foreman

Colchester, United Kingdom

Trip Type: Couples

"Our best premier inn stay"

This was a great find. Our room was spotless and the bathroom was immaculate. Staff were very friendly and helpful. Easy to find and very quiet. Despite lots of guests we had no problem parking our car for free.

5 Nov 2019

wendyhH3312II

St austell

Trip Type: Friends getaway

"Slept like a log"

Very comfortable , good value for money . Would use again . WiFi was a bit hit and miss but overall no complaints . Staff were very helpful, next door to a beafeater obtaining food was not a problem .

27 Oct 2019

Gixerman1970

Chesterfield, United Kingdom

Trip Type:

"Dirty with Blood On Sheets"

We use Premier Inn quite often as we find them to be quite reasonable and consistent. However this one proves there is an exception to every rule. We checked into Room 115, we thought it was a little dated compared to other Premier Inns we have used and it had slight smell of smoke. As we were only due to stay for one night we decided it would do. We dumped our bags and headed off to the local Theatre for a gig we had made the trip for. On our return, we went straight to bed. Upon getting ready and pulling back the sheets, we noticed some spots on the duvet cover, it was dried blood! As it was late at 11:30, We pulled out the duvet and thought we would turn it the other way round so the stains were at the foot of the bed. As the duvet covers were open ended at the over end we thought better of that option. At this point my wife noticed blood also on the pillows. This was the final straw for this room so we got dressed and went to reception. Looking back on this we thought to have two blood stained items was suspicious, after all if all covers are sent for cleaning then what are the chances of them both ending up in the same room again! The receptionist was genuinely horrified about what we had found and managed to find another double room. Room No 8 was assigned to us, it was pointed out that it was on the ground floor but I thought that wouldn't be an issue. However after packing and going to room 8, we entered the room and was struck by the smell of mould. We couldn't see any but the smell was unmistakeable. Having gone back to reception, it was 23:20 and we were tired but couldn't stay as we were now concerned about the cleanliness of the place. We checked out and requested a refund. Now the quality of customer service is not measured on how things go when everything is fine, but how they deal with things when they go wrong. This is where Premier Inn falls down compared to traditional hotels. They have one receptionist on at night and no support staff, they can't make rooms up or fix things if there is a fault. The receptionist could not give us a refund as Premier Inns processes don't allow it. All they give you is a card with a web address to contact. The complaints process is very impersonal, you are communicating with a faceless entity so there is no ownership. You have to submit your complaint via a form on their website so you don't even have a record of what you have said and don't have the facility to attach photos. Is it too much trouble to have a person to speak to who takes ownership of the issue there and then? As I write this I have not heard from Premier Inn, almost 48hrs since we left, We had to drive back two hours, getting back at 01:20 on. a night where 100mm of rain was falling, flooding roads and having to cancel our activities for the following day. You would have though it wouldn't have been too much trouble for the manager to follow up with a phone call after the receptionist had logged the issues? We now wait for a response from PremBot who may take 10 days to respond..

22 Oct 2019

LSH887115

Brighton, United Kingdom

Trip Type: Friends getaway

"Polite staff, Clean room"

Our room was very clean, although it was too hot during the night. We have stayed at this Premier Inn before but when we ate in the Beefeater and were disappointed with t he main courses. Very dry and over cooked.

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Hotel description Premier Inn Redditch North A441 is sure to help you wake up blooming. Conveniently located near the A441 and M42, it makes a great base for exploring Birmingham, visiting the NEC, or as a pit stop on your journey. After recharging the batteries, it's well worth exploring the local area. You're just minutes from chocoholic's paradise at Cadbury World, history-lover's heaven at Warwick Castle and the family friendly Drayton Manor Theme Park. And, with dreamy new beds, spacious rooms and a Beefeater Restaurant, you're sure to sleep in style.

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Redditch North (A441) hotel

Located in the idyllic county of Worcestershire, just 15 miles from the bustling city of Birmingham

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