Malvern hotel

ta-ratings-img(949 reviews)

    Close to the centre of this Victorian spa town and 4 miles from the Malvern Hills

    Hotel FacilitiesSee all

    Free parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Outside Premier Inn Malvern hotel
    Coffee shop area at Premier Inn Malvern hotel

    Parking at Premier Inn Malvern hotel

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Thyme Bar & Grill
    Breakfast

    Reviews for Premier Inn Malvern hotel

    1-2 of 949 reviews

    "Excellent service"
    Great as always. Clean rooms with functional air con. great food with a good choice and well cooked. great staff, always friendly and welcoming.
    "Pleasant stay"
    Another pleasant couple of nights stay at a Premier Inn, very helpful and polite staff, comfy bed and a good nights sleep
    "Great welcoming staff and good nights sleep."
    What a lovely warm welcome from the staff there, I also like the simplicity of staying at all the Premier inn hotels. I slept so well after what was a long hot journey, so thank you. The meal deal also helps and reduces travelling elsewhere for food.
    "Clean but subpar"
    Clean, but didn’t meet expectations. Room temp can’t be set below 19C, which would be OK except for the humidity. Temperature control stops when you leave the room, and control kept giving errors (apparently filters clogged). Shower gel might as well have been a bottle of water since it was so diluted. Haven’t seen internet this slow or inconsistent in at least a decade, but a £5/night faster is available. Limited restaurant service, so need to make reservation or drive elsewhere. Meal deal is a good value.
    "Bumped overall rating up to 5 stars as staff were great"
    Parking varies considerably across the Premier Inn sites, but this place is one of the good ones with plentiful, free spaces immediately out the front of the hotel. The reception and restaurant areas were small but comfortable and well maintained. We ate in the restaurant on consequtive nights and the service both times was great. We used the meal deal which is good value and the food is pretty good for the price. Breakfast service was equally great and I was pleasantly surprised to see that unlike the larger Premier Inns where breakfast is self-service buffet style, here your order was taken and the plate served at your table. You could still eat as much as you want, but this way the food was piping hot and of a better standard compared to other stays where the food had been sat in heated trays for too long. There are no premier plus rooms at this hotel but the standard room was a reasonable size and comfortable. The maintenance of the room could be improved upon a bit though; notably the air con is in need of a service as it was not operating at the level I would expect, most likely due to the filters being due for a clean. Also, the air vent in the bathroom was very ineffective. After a 5 minute shower there was water on every serface inside the room due to the lack of ventilation. Given the window in the bedrooms can not be opened, it is even more important that the air con and bathroom vent work like new. Finally, and the reason for my overall rating of 5 rather than 4 stars, is the staff. Throughout my stay, every single member of the team was fantastic; all were very friendly, very keen to help and a credit to Premier Inn.

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    Hotel contact information

    Phone: 0333 321 9297