Malvern hotel

Close to the centre of this Victorian spa town and 4 miles from the Malvern Hills

New hotel

TripAdvisor Traveller rating:

682 reviews

Certificate of Excellence

Guest Rating:

4.5

Based on 185 surveys

Location

Map unavailable

Please upgrade your browser to use this map

Upgrade Internet Explorer

Townsend Way, Malvern, WR14 1GD

Sat Nav Directions: WR14 1GD What 3 Words: ///crush.gravitate.comment

Directions: Leave M5 at J7. At the roundabout take the exit onto A44 (first exit from the south or 3rd exit from the north). At the next roundabout take the 1st exit onto A440. Continue straight over 2 roundabouts then take 1st exit at the next onto A449 Malvern Rd. Continue straight then take 1st exit at the roundabout onto Townsend Way (B4208). At the next roundabout take 2nd exit onto Grove Wood Road.

Read less

Transport and local information: Malvern Hills - 4 miles
Great Malvern Theatre - 2.6 miles
Malvern Link Train Station - 1.6 miles
Enigma Retail Park - 1 mile

Read less

Hotel Parking: Free parking is available at this hotel.

reviews

Traveller reviews brought to you by

Location

Sleep Quality

Rooms

Service

Value

Cleanliness

Write Review

Read Reviews

1-5 of {{682 | number:0}} reviews

5 Sep 2020

Michelle C

Birmingham, United Kingdom

Trip Type: Friends getaway

"Not happy with lack of information re: facilities."

Stayed at the Malvern Premier Inn on Fri 4th Sept. Not sure what to say .. I appreciated some changes due to COVID but ... at no point when booking was I advised that the Thyme bar and restaurant was not open .. it was only after an internet search (based on a comment from a friend) that I found the restaurant menu was reduced and that you place an order and collect it to take back to your room. I telephoned the hotel to ask if the bar was open (no indication online). No. You ring, order and collect your drinks to take back to your room too. Premier Inn should make this very clear on their website. As it turns out the Malvern Spa Hotel is a 5 min walk away so we went to their bar and enjoyed a couple of drinks and a bar snack there before returning to the premier inn. The room was very clean (apart from a few nose marks on the window) but we did have views of the Malvern hills. There was very little coffee, tea or milk in the room so I requested more and collected this from reception. I also asked for two more pillows (only 2 in the room). I was told these would be brought up to my room. This didn't happen, so I didn't sleep as well as I'd hoped. There are hand santising machines on the ground floor but nothing as you exit on to the 2nd floor. I'm not sure about the first floor, but if you're wearing a mask in communal areas and being asked to santise everytime you touch something .. like a lift keypad .. I think more sanitising points are essential. Overall it was an ok stay. I'm disappointed about the lack of information provided by Premier Inn ... Other venues attached to beefeater, brewers fayre etc seem to have more social facilities available so had I known about the Thyme bar and restaurant at Malvern, I'd have booked one of these instead.

3 Sep 2020

renraw70

Kettering, United Kingdom

Trip Type:

"Nice Premier In but avoid Room 1"

Stayed here for one night and was given a family room - room 1. Great room for a family of 4 - quiet as well until......the Grey Water Boiler starts in the room next door, starts of with a slight hum and then a prolonged very loud vibrating noise that vibrates the wall, no set pattern on when it goes off but it ranged from 2 to 30 minutes! The staff did try and stop it but they didn't. Its a shame we were put in that room as it was only about 1/3 full. Good location for Malvern Hills and the surrounding area though.

1 Sep 2020

N7903ANSteve

Watford, United Kingdom

Trip Type:

"Bank Holiday"

Booked a twin room to allow more time on Malvern Hills over the Bank Holiday weekend. Room was very clean and super quiet (2nd floor). Plenty of anti-bac dispensers. Breakfast was distanced very well with high screens and table service. This hotel was full yet with a booked time for breakfast, it felt very relaxed. Staff were great. Added bonus as breakfast was on the last Monday in August so discounted to half price as part of the Eat Out to Help Out scheme. Thoroughly recommend this hotel. Wish we had booked dinner as the offering on a Sunday evening in Great Malvern is poor and extremely limited.

26 Aug 2020

Fiona M

Strood, United Kingdom

Trip Type:

"Fabulous Hotel, well organised."

Hubby and I visited here for 2 nights so that we could see my uncle and some sights. This hotel has everything you need, hanging space for clothes, shelves for clothes, hair dryer, power shower, bath, tea/coffee making, huge bed, air conditioning, restaurant for cooked breakfast, delicious. During this rubbish time they have everything organised so that the risks of catching covid are minimised. We felt safe there. Also for people looking to charge their electric car, literally round the corner at the Spa Hotel, there is a fast charger.

13 Aug 2020

ChrisG1736

Trip Type: Couples

"Horrendous"

Extremely woeful experience Security doors unlatched Allowing homeless to sleep there(which I applaud) other than. Giving homeless their own key to come and go as they please. This goes against COVID policies. Plus a drunken homeless person bringing home a companion in the night. Resulting in him punching the woman in a drunken fight in the corridor and the Police called. Not a good nights sleep! To top it all Premier inn are not responding or taking it seriously

See Reviews on tripadvisor.com

Close Review

Hotel description Our Malvern hotel is close to the centre of this pretty Victorian spa town, and just four miles away from the fantastic walks and stunning scenery of the Malvern Hills. Going to one of the many country shows at the Three Counties Showground? It's only 10 minutes by car. And if you're in town to check out Malvern's acclaimed theatre scene, the Malvern Theatres centre are 2.6 miles away. With great rail connections to Hereford, Worcester and Birmingham, Premier Inn Malvern is perfect for rural retreats. You can dine at our on-site Thyme restaurant then relax in style in one of our new generation bedrooms, featuring an impressive 40" flat screen TV, bright, modern bathroom with a large shower head, and slumber-inducing, king size Hypnos bed.

Read less