Hagley hotel

ta-ratings-img(713 reviews)

    Set off for Cadbury World or the Severn Valley Railway from this leafy spot close to Birmingham

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Accessible

    Family rooms

    Accessible Lowered Bathroom

    Set off for Cadbury World or the Severn Valley Railway from this leafy spot close to Birmingham

      Exterior at Premier Inn Hagley

      Parking at Premier Inn Hagley hotel

      Our rooms

      Standard double

      A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

      Tea & coffee facilities

      Double or kingsize bed

      Free Wi-Fi

      Powerful shower

      Desk

      See all facilities

      Restaurant

      Beefeater
      Breakfast

      Reviews for Premier Inn Hagley hotel

      1-2 of 713 reviews

      "A nice little hotel"
      Stayed here for a wedding in June , nice place out in the sticks . Free parking but Wi Fi needs improving Friendly staff and Ian the night receptionist was excellent helped us with luggage and door keys even tho about 15 of us turned up at once after a busy wedding day . All in all a pleasant stay
      "Debbie The Receptionist Was Amazing"
      We were on a small golfing trip and we needed somewhere to rest overnight so we booked this Premier Inn. On entering Reception we were greeted by Debbie who was a bundle of energy and positivity. She gave us a warm and friendly welcome and sorted out our rooms with great efficiency. We had a couple of questions which Debbie was only too happy to help. If only all Hotel Reception staff were as helpful, welcoming and friendly as Debbie. A great ambassador for your brand. Room, bed and bathroom were tidy and more than adequate.
      "Disappointing!"
      Room keys did not work for two nights, I had to explain this to two different receptionists, don't they communicate via handovers? I booked a table in the Beefeater at reception for two nights but on arrival at the restaurant I was not booked in. After two nights stay I requested my room to be serviced (this is the PI policy), yet when I got back to my room at 4.00 pm it had not been done. I queried this with reception only to be told that housekeeping had gone home... I had to ask for fresh towels, no effort was made whatsoever. The dual carriageway was being resurfaced and high traffic disruption, yet this was not stated on the PI website when I booked my stay. The WiFi is shocking, I was staying for business and it's not sufficient to do laptop work without waiting for everything to eventually download. Finally, the staff just seem like they don't want to be there, no eye contact, no good morning/good evening or a smile!
      "Perfect experience"
      The room was clean and tidy, Debbie was amazing answered all m questions took the time of day and made they stay worth while she is a real asset to the company. Being in the holiday industry she is a gem. Beds were clean and well made up, towels were pressed. Debbie offered to book my meal in the restaurant, she assisted me with the WIFI access could not have asked for more, the young gentleman that took over from Debbie deserves the same compliments.
      "Average Premier Inn"
      Plenty of parking, easy to find. The receptionist wasn't the friendliest I've met, but check in was quick and efficient. Rooms are small for a premier inn, clean (apart from the remote control!). If you have mobility issues ask for a downstairs room as there is no lift. The rooms do not have A/C, but a fan is provided. My room was quiet but others commented that they were disturbed by banging doors all night. The beds are not comfortable. It is a shame Premier inn no longer have the tempura mattresses, the new silent night mattresses are rock hard and uncomfortable. Breakfast service is friendly and efficient.

      See Reviews

      on tripadvisor.com

      Traveller reviews brought to you by

      Sleep Quality

      Location

      Rooms

      Service

      Value

      Cleanliness

      Write Review

      Hotel description

      Hotel contact information

      Phone: 0333 003 1691