Evesham hotel

I thought the room was extremely expensive for the quality. I understand that it is August etc but the hotel, or at least the parts I saw, is quite tired and needs to be upgraded to make the high price worth paying. The staff are very friendly which is great but the competence I felt was lacking. The Premier Inn survey asks about staff friendliness but not competence! The main reason for my dissatisfaction was the plumbing problem which kept me awake on and off for most of the night.

The room and staff were very good, and there is ample carparking and the Beefeater restaurant attached. The Premier Inns without a restaurant offer a limited menu but Evesham still has the Beefeater which means you can get a much wider choice of meal. In the restaurant the waiter, Jay, stood out for customer service. I was there with The Battlefields Trust to attend the Evesham reenactment and we'll be back next year!

This hotel, unlike most other Premier Inns we have stayed in, is in need of a deep clean and renovation. The common areas have a musty smell and the carpets are stained. The corridor leading to our room had a foul smell as if someone had been sick. We will not be staying here again and our confidence in Premier Inn having consistently high standards has been severely dented.

Stunk Of Sewage! So i travelled to this hotel for business, checked in got room key (24) went in and the room stunk to high heaven of sewage, went straight to reception who says, oh, im sorry the cleaners never informed us of the smell. Perhaps not, but the previous guests would have as im not the only one writing a review about this and i very much doubt anyone checked in, was greeted by the stench and thought, oh its not that bad! it was HORRIFIC. They went on to tell me, im sorry we're fully booked, would you like the number of head office, I said no, what i would have liked is for you to do your job, check the rooms and when they smell of sewage, don't offer them out for hire. This is BASIC hospitality, checking the rooms, from what im seeing is, the cleaners are not only responsible for cleaning, but also responsible for supervision management, because its quite clear, nobody else checked! On top of this, the place is tired, it looks it and feels it and to be honest, premier inn is going down the route Travelodge did years ago and just don't care, people have no pride in their jobs anymore, not at this hotel anyway and it shows, Overall, i hate giving bad reviews, but how long do you let bad behaviour continue before standing up. The rooms without the smell of sewage are worth £30 tops NOWHERE near £77 charged. Oh and for reference, I got a refund, and i would urge anyone, pay by credit card, not debit, then if you see this review, be assured premier inn DO KNOW about this, because as well as this review, I called them and spoke with Andrew Guest Relations Advisor and that way you can claw back your card if you need too, with debit card, its much harder.

Fairly comfortable bed and fairly quiet surroundings. However, the window sill had a thick layer of brick dust that had clearly blown in from the building works outside. The shower gel provided was so clearly watered down it was like just washing with water. I am sure that Baylis and Harding, which is the bottle it is provided in, would not want people to think that is the quality of their products.