Evesham hotel

Disappointing stay despite paying for a Premier Plus room We paid extra for a Premier Plus room, but it didn't live up to the description. The room was advertised as having a proper shower, but it was actually a shower over a bath. The water pressure was poor and the temperature constantly fluctuated from scalding hot to cold, making it very unpleasant to use. The bathroom also had strange purple lighting, which felt like an odd design choice and wasn't particularly practical. Although there was an option to change it. During the night, we could clearly hear the shower running in the room next door, which disturbed our sleep. In the morning, we tried to report these issues at reception. We stood waiting for around 10–20 minutes, but no one came. The reception phone rang continuously the entire time and wasn't answered. Another guest who was already waiting told us they'd been there for around 10 minutes before we arrived, so it was clear this wasn't just bad timing. On a positive note, the breakfast was good, particularly the range of vegan options. That said, Premier Inn could improve its vegan pastry selection, as the choices are still quite limited. Overall, this stay didn't justify the extra cost of the Premier Plus upgrade, and the lack of staff availability at reception was particularly disappointing. We tried to raise this complaint but it was fobbed off and told that it wasn't part of the good night guarantee. They said we should have told them at night, even though we didn't use the shower until the morning!

I’ve been staying at this Premier Inn a few days a week for the last three months. While it wasn't great when I first started, it has unfortunately gone downhill since. To be clear, the staff here are wonderful—but the property itself is seriously lacking: The Wi-Fi: Speeds sit at a crawl (around 1 Mbps), which feels like a deliberate attempt to force guests into paying for the premium upgrade. Air Conditioning: Incredibly temperamental. It works perfectly in some rooms and barely functions in others. Water Pressure: Dismally low, making a quick shower almost impossible. Pro-tip for future guests: If you are unfortunate enough to have to stay here, request a ground-floor room. The water pressure is slightly better downstairs. Personally, I’ve reached my limit. I have cancelled all my remaining reservations and will be booking an Airbnb moving forward.

Another comfortable Premier Inn stay, a clean room at an affordable price, the usual excellent bed. It is well located for the Cotswolds, but the satnav address can be misleading, keep on the main bypass.

Hotel was fine but they have introduced a Gestapo style parking fine system (Horizon Parking) and if your car registration is noted wrong or misread, you get a very threatening letter plus fine in the post. I called the hotel and they were as useful as a chocolate fire guard and very rude, they told me they would email Horizon, I was not prepared to rely on an email which is not guaranteed, I told them this firmly and I was told to just listen!.

Cannot remember the name of staff but check in was good , my daughter in Room 39 had a small issue of next room being loud she did not want to make a fuss the Night Shift staff arranged for to move into Room 50, we had booked 4 Rooms so the stay was comfortable , cannot have asked for anything more