Evesham hotel

Poor facilities, big maintenance issues, shower almost un-usable due to faulty hot and cold changing temperature, breakfast offers limited options, dinner is almost inedible.

We stayed for one night, three rooms. The first receptionist was outside smoking so had a short wait for the remaining one to check us in. The rooms were fine, clean and tidy, and comfortable, had a good sleep which is a plus, the shower was slow to say the least and more a dribble than a shower. We tried to go to the Beefeater for a drink at just before 5pm, as sign on the door said closed for staff training until 4pm, went back to reception to ask what time it was actually going to open, bye this time it was 510pm, 5pm she said, then looked at her watch and said it should be open. She went to check and to be fair came back and said they were running later abut opening now, only over an hour late according to their sign on the door! We tried to eat there, told when we eventually managed to ask someone, the waitress had an art of managing to avoid eye contact, that we could only eat in the bar area, despite over half the tables being empty and continued to be for the rest of the evening. We ordered, no draught beers as a problem with the cellar, and of course the bottle beer was now not in the fridge so that was lukewarm warm at best. Slow food service, had the shredded beef which was the driest dish I have tried to eat and left most of it. Main faired better. We had breakfast, again no one greeting, so eventually went looking for someone to be told there is someone doing meet and greet, I assured there was not, and was told well I do not know where she is! Sorry not my problem. We were seated, the toaster took the best part of the entire breakfast to toast and had to keep checking for the hot food as different things ran out, the sausages were certainly cooked, black in fact! Both waitresses spent most of the time moaning between themselves, especially about the staff at the Premier Inn, we heard it all. Not the best stay and would not bother with the Beefeater again, but at least had a good sleep. There are far better places around

Booked Premier Plus room as wanted to have Air conditioned guaranteed in this hot weather. Only ones available £180 + This is extortion for this area and would have been cheaper in London. Rooms great, parking fine. Restaurant didn't have any draught beer or cold drinks on tap and said they were closing at 10pm - not really sure the value of £180+ with this service/provision.

Disappointing stay despite paying for a Premier Plus room We paid extra for a Premier Plus room, but it didn't live up to the description. The room was advertised as having a proper shower, but it was actually a shower over a bath. The water pressure was poor and the temperature constantly fluctuated from scalding hot to cold, making it very unpleasant to use. The bathroom also had strange purple lighting, which felt like an odd design choice and wasn't particularly practical. Although there was an option to change it. During the night, we could clearly hear the shower running in the room next door, which disturbed our sleep. In the morning, we tried to report these issues at reception. We stood waiting for around 10–20 minutes, but no one came. The reception phone rang continuously the entire time and wasn't answered. Another guest who was already waiting told us they'd been there for around 10 minutes before we arrived, so it was clear this wasn't just bad timing. On a positive note, the breakfast was good, particularly the range of vegan options. That said, Premier Inn could improve its vegan pastry selection, as the choices are still quite limited. Overall, this stay didn't justify the extra cost of the Premier Plus upgrade, and the lack of staff availability at reception was particularly disappointing. We tried to raise this complaint but it was fobbed off and told that it wasn't part of the good night guarantee. They said we should have told them at night, even though we didn't use the shower until the morning!

I’ve been staying at this Premier Inn a few days a week for the last three months. While it wasn't great when I first started, it has unfortunately gone downhill since. To be clear, the staff here are wonderful—but the property itself is seriously lacking: The Wi-Fi: Speeds sit at a crawl (around 1 Mbps), which feels like a deliberate attempt to force guests into paying for the premium upgrade. Air Conditioning: Incredibly temperamental. It works perfectly in some rooms and barely functions in others. Water Pressure: Dismally low, making a quick shower almost impossible. Pro-tip for future guests: If you are unfortunate enough to have to stay here, request a ground-floor room. The water pressure is slightly better downstairs. Personally, I’ve reached my limit. I have cancelled all my remaining reservations and will be booking an Airbnb moving forward.