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Swindon West (M4, J16) hotel

Have a big meeting at Windmill Hill Business Park? All you need to do is cross the road

TripAdvisor Traveller rating:

725 reviews

Guest Rating:

4.5

Based on 1,120 surveys

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Great Western Way, Swindon, Wiltshire SN5 8UB

Sat Nav Directions: SN5 8UB

Directions: Exit M4 (J16) take left lane towards Swindon A3102. Stay left and take the first left towards Lydiard Fields. The hotel is behind Costa Coffee Drive Thru, next to Lydiard Beefeater.

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Transport and local information: Designer Outlet Village Shopping
County Ground Football
Cotswold Water / Wildlife Parks
Swindon Train Station 3 miles

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{725 | number:0}} reviews

19 Feb 2019

7777abcd

Trip Type: Business

"Room Type"

Booked a room here for one night. On arrival check in get to my room to find its a disabled room. So I question it with reception to be asked when did I book the room I said yesterday, to get a reply well probably because it's the last room. I said why was there no mention of this on my booking to be told it would of said on your booking to which I replied if it had I wouldn't have booked it. Showed reception the booking confirmation no where does it mention disabled bathroom. In fact anothet member of staff came to the room to see for herself. Still telling me it's not a disabled room... Premier Inn.....its definately not Premier at all.

14 Feb 2019

Colin M

Walton-on-the-Naze, United Kingdom

Trip Type: Family

"2nd visit"

Bed and pillows a bit soft but that's being picky. Service excellent and beefeater next door served really nice food and staff were lovely. This is the second time we've stayed here and will definitely be staying here again.

14 Feb 2019

mandyminx02

Bognor Regis, United Kingdom

Trip Type:

"As expected"

Nice clean, quiet Premier Inn. Close to M4 but not aware of that once in room. Quick response to requests ie more towels. Lovely beefeater next door. Good ample parking. Would definitely stay again....

11 Feb 2019

Climber55358729105

Trip Type: Family

"little care for their customers"

We recently stayed at the Premier Inn Swindon M4, J16 due to my daughter having a dance competition. We arrived on the Saturday evening to be greeted with a car park covered in snow and ice. After carefully helping my daughter to the door of the hotel we have settled in before going to the restaurant for food, we have again needed to navigate our way through the snow and ice. The following morning the conditions in the car park of the hotel were horrendous, given the temperature drop to below 0 over night. I have asked the member of staff on the front desk why no pathway had been gritted or an attempt to even clear the car park made. However, I was informed that due to the safety of the staff they were unable to do anything. I have explained that one of the children in our party had recently had a hip operation and another mother had fallen while walking to her car. However, this appeared to fall on deaf ears as no apology was given and no care for their customers.

4 Feb 2019

Michele K

Trip Type: Friends getaway

"DANCING ON ICE"

After the bad weather - no attempt to grit car park or entrance to hotel/restaurant even though this was mentioned to staff on arrival. Following morning when leaving, due to the absolute treacherous conditions of the car (which according to the Area Manager who wasn't even on site ) had been gritted the night before a member of our party slipped in car park resulting in an injury. When reported to reception was not offered any accident form and was told that the car park hadn't been gritted as he couldn't put his staff's health at risk and if they missed an area they could be sued"! what about the duty of care your paying guests! Photos taken prove that car was clearly not gritted when the same was requested.

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Hotel description Town centre convenience or countryside calm? The Premier Inn Hotel Swindon West gives you both. We're in a quiet spot outside Swindon with excellent transport links - ideal if you're a weary traveller looking to rest, or have time to stay a while. Walk with the animals at Cotswold Wildlife Park. Get your skates on at the Link Leisure Centre. Let off some steam at the Museum of Great Western Railway. Or bag a designer bargain at the Designer Outlet Village. After a busy day, kick back and relax in our tasty restaurant, spacious rooms and extra-comfy beds.

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0871 527 9068

Swindon West (M4, J16) hotel

Have a big meeting at Windmill Hill Business Park? All you need to do is cross the road

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