Swindon Town Centre hotel

ta-ratings-img(182 reviews)
  • Premier Plus rooms
  • New hotel

Our first all-renewable energy hotel. A great base for Wiltshire breaks, right next to The Brunel Shopping Centre and Wyvern Theatre

Hotel FacilitiesSee all

Chargeable onsite parking

Air conditioning

Breakfast

Free Wi‑Fi

Accessible

Premier Plus rooms

Parking at Premier Inn Swindon Town Centre hotel

Our rooms

Standard double

A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities
Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

Restaurant

Thyme Bar & Grill
Breakfast

Reviews for Premier Inn Swindon Town Centre hotel

1-2 of 182 reviews

"Not a good experience"
Well what can I say... this new concept premier inn has its problems. No electric 3 times in one day, at busy times, 7/8 am and 6pm. Also no water (apparently pumped by electric) Horrible experience. In town centre, scary evenings and mornings. Police there, drunks/druggies fighting. I always stay Premier Inn, am a very big fan, but not this one I'm sorry to say.
"Mixed experience"
This is a relatively new hotel in Swindon near the Wyvern. It has been well designed and rooms are quiet for the area. As advertised beds are comfortable and rooms good with a decent bathroom. Maybe teething problems but staff seem poorly managed and it is clearly a big ask to cover reception and the bar. It is now normal not to have daily room cleaning due to environmental ( and cost!) reasons unless requested. However cups should be replaced daily & when I requested this I was asked whether I wanted to take them from the restaurant! The big issue is the woeful parking arrangements. For a hotel that size there is minimal onside parking which is £16.50 for 24 hours. There is a cheaper public multi storey 6 minutes away which is fine on a sunny day with overnight luggage . More luggage on a wet day would be unpleasant. So overall mixed and fixable if you arrive by train !
"Very lovely place to stay"
What a wonderful experience. Exceptional facilities and friendly and organised team. Seems really well run. Everything seemed to go right.
"Dreadful experience"
We’re do I start. We could not find the parking for premier in took us 1half hours to get there in the dark( was light ) when went to find it, not easy at all had to ask a taxi who kindly took us there. No way would we have found it. My dad was with me at 94 and he was scared off our surroundings. The premier inn it self was nice and clean, but the young person on desk wasn’t very helpful. Tried ringing them but they did not answer. I had to go through a no entry to get to the car park, with no spaces. Not good enough when you have an invalid with you. And £16.00 pound a night. Won’t go here again never
"Avoid."
Do not stay here. Lack of staff, and they have very little customer service skills and they are argumentative. Room was not serviced correctly, was told by DM that there are two levels of room service . When I asked to see the policy in writing, she said it was not available. Restaurant is a disaster area, not helped by lack of staff, and trying to fob me off with sub standard food. When i shared my experience with the DM and explained i would not return and I had cancelled plans with 4 colleagues to dine in the restaurant, she really did not care, i said I would write to H/O she really did not care. This location lacks attention to detail, leadership & care, do not stay here. Food at the Weatherspoon opposite is better, lot cheaper and the service is better.

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Swindon Town Centre FAQs

Hotel contact information

Phone: 0300 373 0326