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Salisbury South Milford hotel

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For scenic and historic short breaks, medieval Salisbury is unmissable

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19 reviews

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New Petersfinger Road, Salisbury, Wiltshire SP1 2FF

Sat Nav Directions: SP5 3BZ

Directions: Head south-west on the A30, at the roundabout take the 2nd exit onto A36. Take the exit towards Youth Hostel, then turn right onto Rampart Road. Turn left onto Tollgate Road, then turn left onto Southampton Road, go straight over the next roundabout and the hotel will be on the left.

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Transport and local information: Salisbury Train Station - 2.2 miles
Salisbury Cathedral and Magna Carta – 2.5 miles
The Salisbury Museum – 2.6 miles
Salisbury Racecourse – 6.3 miles
Stonehenge – 10.4 miles

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Hotel Parking:

Free onsite parking is available at this hotel.

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8 Jan 2019

MJJ682015

Plymouth, United Kingdom

Trip Type: Family

"Terrible food, breakfast disappointing, room too hot"

I stayed here in a family room after a visit to Longleat's festival of light with my two children We had dinner in the restaurant when we arrived. The selection of food was quite good. I chose the chicken makhani curry which I had in the Edinburgh Premier Inn earlier in the year and enjoyed but this time it was not as good. The poppadum was only part cooked with patches that couldn't be eaten, the naan bread was over toasted and hard. There were no smaller portion sizes available for children and when I asked if the bacon and cheese burger could be made with just one 4oz burger instead of 2 our very grumpy waitress told me it only had one burger in it. When it came it had 2 which is a lot of red meat for an 8 year old to eat! I waited for ages when we had finished eating for the waitress to reappear and give us our bill but she was nowhere to be seen. My children were tired so I left and went back to my room without paying the bill to put them to bed. I figured they knew where to find me! The waitress knocked on the door 30 minutes later to ask me to pay which I did. She was not blessed with great customer service skills at all! I didn't see her smile once. We were pleased to see in the information provided in the room that breakfast was served until 11.30am at weekends as it meant we could catch up on some sleep. However, we slept poorly. The room was so hot and it was a very cold night outside (the water in the flamingo lake at Longleat had been frozen during the daytime!). I tried to turn the heating down at the control panel but it would not go lower than 19 degrees and the room was roasting. The window did not open at all so there was no way to cool down. Next morning we arrived in the restaurant for breakfast at 10.30 thinking this would give us plenty of time to have our breakfast. One of our favourite things about Premier Inn is the breakfast. The same grumpy waitress from the night before was in the restaurant and looked shocked to see us. She said 'you haven't booked have you?' I told her we had booked breakfast and she said the kitchen was closed. I was not at all happy. We were all hungry and fed up after a horrible night. I said to her that the information in the room said breakfast was served until 11.30am and she said it is but then walked off not telling us anything. She came back 5 minutes later and said 'I'll have to speak to the chef' and wandered off again. She came back and said 'it's fine you can take a seat, the food on the buffet is still fine' I asked if there was a full range of food and she said yes. This was not the case there was no pancakes, butter, pain au chocolat, pain aux raisins, bagels, maple syrup or peanut butter. There was very little bread and no malted bread left at all. There was a small amount of milk but not enough. The food on the buffet looked awful; flabby undercooked, cold bacon, scrambled eggs that had a crust and should have come with a health warning, only a few wrinkled sausages....everything looked like it had been sitting there for hours. I was very unhappy and so were my children. There was no option to order freshly cooked items as we have always done at other Premier Inns. We were not the last people to arrive in the restaurant for breakfast and the couple who came down later than us looked equally disappointed. The waitress didn't seem to care at all and didn't check we were happy with our food or offer to get us anything from the kitchen. She then disappeared at around 11am and a new member of staff came on duty (Hattie). Hattie could see we weren't happy and offered us and the other couple a refund, unlike her colleague she had excellent customer service skills. Also the free wifi was terrible and kept kicking me off. I often stay at Premier Inn and one of the main reasons is because we really love the breakfast. I'll be thinking twice in future. What a waste of my hard earned money that stay was!

8 Jan 2019

Ian_Tomes

Wedmore, United Kingdom

Trip Type: Couples

"A few teething problems"

Stayed in this newly opened hotel which was very good and well up to the high standard of other Premier Inns we have stayed in. However being so new there are a few shortcomings that need to be ironed out. First. The email confirmation contains very confusing and not helpful directions on how to locate the hotel, it also appears the local map has yet to be made and inserted in the email and the telephone number is that of the Premier Inn Central Reservations Office and not that for the actual hotel. Second. In our bedroom a small hand towel rail (plus towel) by the basin would be nice. Third. The dining room is rather small, but at breakfast was overstaffed by 4 waitresses who had little to do. Not helped by (although nice to have on the spot cooked breakfast, rather than self service) there was only one cook on duty and which meant rather a long wait for one's eggs and bacon! Overall though a pleasant stay, close to the city centre and right next door to a very large Tesco.

7 Jan 2019

dinglis2018

Dundee, United Kingdom

Trip Type: Business

"Worst Hotel"

The service at this hotel is the worst I have experienced in my time travelling the country. Food abysmal and understanding the English language seemed to be a problem . Three evenings running food order was incorrect no attempt to rectify the problem just vacant stares . My room toilet did not flush and the AC would not switch off and temperature could not be adjusted , yet again a sorry and a vacant look. On checkout The manager offered me a refund on the good nights sleep policy and advised it would be credited that day . No refund received . Stay clear as I was not the only one complaining that particular week.

6 Jan 2019

Pippyp1234

Trip Type: Family

"Family reunion and birthday -11 people"

As usual with Premier Inns the rooms were immaculate, comfortable, well equiped and spotless. Dinner was delicious and well presented. Staff could not have been more friendly and efficient. Very good value for money.

2 Jan 2019

tonysT7698HH

Birmingham, United Kingdom

Trip Type: Couples

"New Year Eve"

Booked for one night only to celebrate New Year. Hotel is brand new and everything is fresh and tidy. Check in very friendly and professional, large room with walk in shower, comfy bed and pillows. Room very clean. Nice modern decor in restaurant. Would love to back again

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Hotel description Home to beautiful country views and an exciting medieval history, scenic Salisbury is an ideal place to escape to. Start your stay with a visit to Salisbury Cathedral. As well as having the tallest spire in Britain, this stunning landmark also houses one of only four original copies of the Magna Carta. Visiting the famous - and mysterious - Stonehenge is a must, and The Salisbury Museum is a great spot for history-lovers. Alternatively, you can enjoy a fun day out at Salisbury Racecourse, before returning for a tasty meal at our in-house Thyme restaurant.

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0172 524 7997

Salisbury South Milford hotel

For scenic and historic short breaks, medieval Salisbury is unmissable

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