Salisbury North Bishopdown hotel

I stayed here with my husband we checked in at 5pm , shown to our premier plus room , and were shocked that there was literally only a bed ! No chairs no table, no hairdryer, no Wi-Fi no water !! We asked for a chair , was told they’d have a look,, nothing ! We asked again eventually an office chair was given to us , we paid for Wi-Fi , ( should be included with premier plus) We got home I complained , and after a rigorous set of questions over two days I’ve been offered £17 refund, I asked for a refund of the Wi-Fi charge and was told that I hadn’t actually paid for it !!!!!!! Despite me sending the invoice to prove I had ! In short , don’t bother paying for premier plus here , or if you do don’t expect too much , or any help when you complain

What a great place to stay, friendly staff, very good facilities and great rooms. Everything was clean and very tidy with great service.

We have previously used this hotel for an overnight stay before heading to Southampton’s cruise terminals and it has been just fine. Until this time. The adjacent pub has closed down which gives the whole site a run down atmosphere. This has also resulted in the addition of an in-house restaurant (The Social) which I can only describe as utterly shambolic. It is way too small for the size of the hotel so it was massively crowded with queues at all food & drink stations with dirty dishes piled high on every available surface. There was one poor guy who was trying his best to make things work but got zero help from other staff members (management?) who made no effort too improve the chaos. If staying here! I would recommend going room only and swerving the restaurant altogether. We ate dinner at Thw Duck Inn nearby (very good) and ended up buying breakfast at a cafe later. All in all a very disappointing experience, probably our last.

A good example of a typical Premier Inn. No unpleasant surprises. Good location, quiet and on the edge of Salisbury. Good air con, operated quietly and efficiently. Small, hard working team, polite and efficient. Restaurant does a job; feeds you with a modest selection for dinner, fresh but not a gourmet experience. Breakfast is good and plentiful. Good sized room, well equipped and exactly what Lenny Henry promised!

Absolute shambles, some staff couldn’t speak English. Encouraged to book meal deal on evening of stay. On arrival at restaurant we were told that they had no chips, and as most meals came with chips was just a nightmare. I wanted fish & chips and member of staff said you can have it with rice or salad. According to the only member of staff that understood English they had ran out of chips the day previous. So why were we encouraged to have an evening meal without knowing this. On the plus side room was nice but had to ask for another towel. Please avoid! !