Salisbury North Bishopdown hotel

This hotel really has put me off staying here again, i arrived at 15: 35 to be told room was not ready and that i would have to return back to reception 20 mins later, there was no cooked breakfast options availble due to no stock. Paid for a meal deal for three people and we only had the evening meal, food was not the best, bland and dry and waited over an hour for main mean. Room was clean and comfortable, plenty of parking, lady at check inn was not very polite at all. The social was rather small

Really enjoyable and comfortable stay how it should be. from the minute I walked in the door, I was greeted by friendly staff Jessica, Marcia well done 10/10 , plus all the restaurant Staff & chef all made up a good team… meal deal I can strongly recommend great value and tasty food. The rooms were comfortable and recently refurbished, very impressed. Would definitely stay here again. and thank you very much to all the housekeeping Staff. The place was spotless and I found them very friendly and helpful. Well done.

Salisbury north Bishopsdown Travelled over 3 hours for a funeral. Got to the inn after 6pm to be told there's is limited food for breakfast. Got to my room , very clean but mattress was hard and quilt hadnt been put inside the cover properly which meant it was wrapping round my legs, so had to make the bed myself also one pillow was lumpy and the other as flat as. Went down for breakfast to be told again limited food, if you ate any thing you still pay for the cooked breakfast. £10.99. There was egg beans and hash browns which to me doesn't amount to the price of a cooked breakfast. I can say I wasn't the only person complaining. Yes Igot a refund but after not having a good night's sleep to not having any breakfast, I then had to drive home for 3 hours . I always enjoy staying at a premier Inn for the comfort of the beds and the cooked breakfast, I have to say how disappointed I was. Don't think I will be staying at Bishopsdiwn again

Credit where credit is due - I'm back and the rooms have been refurbished. They are clean and everything is in a great condition. A couple of things took it down a point though. Our room wasn't ready at 15:30. Breakfast is an odd set up and could be made clearer. We were asked at check in if we wanted breakfast the next day and we declined. However we were staying for 3 nights and foolishly we thought we could go on another morning. If you haven't booked you could only have continental which looked a bit sorry for itself. Hot food is now cooked according to those who have booked in which is great for food waste but not really the unlimited offer advertised. Fortunately there are other better options nearby The Wood Bar, Salt deli and M&S at the petrol station. Other guests continue to be noisy. None of these are deal breakers now that the rooms are so much better.

The location and hotel was great, friendly staff and fairly quiet. Didn't get woken up by people stamping above us, but that's probably just luck, as it's a common thing for premier inns! We love Premier Inn normally and the breakfast is a big treat for my kids, but this place was very disappointing. The perpetual toaster was broken, so just a 4 slice pop up toaster in action. Pancakes and crumpets kept running out and not topped up until you point it out and the hot food was something else.... Mushrooms, tomatoes and bacon was consistently undercooked, bacon is eaten differently by everyone so this was ok but the rest was a bit rubbish. Food was running out and taking ages to restock. Normally they are cooking and topping up the food before it runs out, but the hash browns, sausages and eggs weren't put into the oven until they had run out, meaning people were stood waiting for hash browns on one day for ten minutes! The eating area is very small and cosy, felt sorry for the woman with a wheelchair struggling to get around, and my feet were constantly sticking to the floor, particularly when sat at the tables! Not as enjoyable as it usually is at a premier inn