Marlborough hotel

ta-ratings-img(459 reviews)

    Set in rural Marlborough, close to Savernake Forest and the High Street

    Hotel FacilitiesSee all

    Free parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Parking at Premier Inn Marlborough hotel

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Thyme Bar & Grill
    Breakfast

    Reviews for Premier Inn Marlborough hotel

    1-2 of 459 reviews

    "Awful stay and no feedback! Don’t bother"
    I stayed with my mum and had a filthy bathroom. Terrible breakfast experiences on both mornings. I asked for the bathroom to be clean when we were out and upon returning at 10pm found that the only thing that was done was the toilet roll was filled (we started off with 5 sheets!!!) after complaint and sending an email to the hotel manager in the morning about all our issues we were given an email address to get our refund. Manager promised to submit our claim for refund which he completely agreed to and had no words for our experience. I emailed and 20 days after our stay we have had no feedback, no refund and after another email had no reply again. Beware if you want breakfast as many items were missing (bacon, yoghurts, fruit) on one morning and the second wasn’t even a hot buffet! Not what you advertise.
    "Fantastic staff and hotel"
    Been working away in Marlborough staying here, The staff are a breath of fresh air and all seem to really care about customer satisfaction, The food is great The rooms a really night The whole place feels modern clean and friendly, I highly recommend
    "Lovely breakfast"
    We came here for breakfast like we do every year on our way to Weymouth. Richard and his team did not disappoint. The breakfast was perfect hot and very fresh. Filled us up to continue our travels. Well done to the chef your food was very nice Thank you
    "Premier Inn Marlborough"
    The hotel is fine, the staff were friendly and everything worked well for us. I would warn people staying here to be sure of arrangements for getting around the town/area if you have mobility problems. The hotel is situated about 20 minutes walk out from the town centre at the top of a steep hill. There is a bus service (No 10) which goes past the hotel into the town. We were warned by the staff that for some reason taxi's are hard to actually pin down in Marlborough, we tried every number that the hotel had (a printout from the internet). When we got someone to answer, the taxi wouldn't be available for another 3 hours, so be careful if you are planning on using this service. I have never encountered this problem before.
    "RIAT Home Base"
    During our RIAT experience, we used the Premier Inn Marlborough as our home base. The rooms have been as described on the website. Nevertheless some minor deficiencies need to be mentioned, like leaking plumbing in the shower due to a mssing seal in the shower hose or the poor basic design of the sinks in the bathroom, where it's not really possible to wash your hands without making a mess, as the faucets are not in the middle but on the edge of the sink . But this is complaining on a high level. The choice of food for breakfast or dinner is average but adequate. The quality and taste of the served menus was excellent. The staff is very friendly, attentive and helpful. The site can be recommended without any reservations or doubts. We will for sure show up again, when being in the vicinity. Our heartful "thank you indeed" to the whole team is definitely earned. P.S. The nearby Tesco in walking distance is another plus, which came very handy.

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    Hotel contact information

    Phone: 0330 128 1339