Chippenham hotel

We had a really great stay here while attending a nearby wedding. We were able to check in early, and although there isn't air-conditioning at the site the team had put fans in the room, shut the curtains and opened the windows to keep things as cool as possible. Special mention to Jordan who was so accommodating and friendly with some excellent breakfast recommendations - he is a star!!

The good points first .... let's be positive. Free parking and a friendly welcome, so far so good. Brewers Fayre next door clean, friendly staff and good servoce. Nice food breakfast and dinner. Tick. Ok, so here goes. My ground floor room (24) was right in the rear corner of the building, so a long hike from reception and west-facing so heats like an oven in the afternoon. Big laminated notice on the bed announcing that there's no aircon, and the window only opens a crack. Because of the heat, they've helpfully packed the duvet away under the bed and just left its cover on top. Ok so far. Just about. However, you then discover the wifi download speed is 1.1 Mbps which means no usable internet, and no connection whatsoever in the restaurant. Have a shower instead you say, but the shower-head won't adjust for height or angle so just squirts straight downwards. Paitwork in the bathroom is scuffed and tired. Finally, and best of all, when you wake up feeling chilly in the small hours and pull out the duvet, you find a lovely great brown urine patch right in the middle! Now we know why they hid it under the bed! Premier Inn, you should be ashamed of yourselves. Everyone else, AVOID!

Such a comfortable bed! The room was very clean and a fan had been provided as there was no air conditioning, also the duvet removed to cope with the heatwave!

Good bed amazing shower good service clean room plenty of space and clean bathroom god room service and nice working workers

Adequate for a one night stop to break a long journey but the building seems dated & in need of an upgrade. The bed appeared to have been replaced but was obviously much smaller than the original headbourd & side tables suggest the original bed had been. No air conditioning on the hottest day of the year meant 33°C was almost unbearable in the room & corridors. The windows only opeed a few centimetres & although there was a fan in the room, it just stirred the hot air around. Bottled water in the room would have been welcome but only apoeared acailable from a vending machine in reception. The tea, coffee etc in the room was limited although extras were available in reception, a long walk away. There is no lift in this building so if you have mobility issues or a lot of luggage request ground floor.