Leeds Headingley hotel

I had the most wonderful time. Staff were really helpful and friendly. They could not do enough to accommodate u.i especially like to thank Jordan.. Thank you loads..you work really hard.best for the future. Hope you reach to the top. Keep smiling.

My daughter and myself booked for two nights. After travelling from Cornwall since 4am, we arrived 40 minutes before check in time with two travel weary children aged 5 and 8. We were charged a fee for checking in early. Our family room was small with very little space between a double and two single beds, one of the single beds was very narrow and only suitable for a small child. The main room was tired looking, there had been an attempt to clean a large area of the wall by the double bed which appeared to have had a spillage and the carpets were grubby. Tea and coffee provision was minimal with two teabags and two sachets of coffee, these weren't replenished during our stay. The tiles in the bathroom were in need of either deep cleaning or re-grouting. We were only provided with three bath towels and two hand towels for four guests. The room wasn't cleaned during our stay. Having stayed in other Premier Inn hotels previously, by comparison I was disappointed with the standards of presentation and cleanliness. The saving grace of this hotel was the staff we had contact with. The receptionist who was also overseeing running the breakfast seating and clearing tables made us feel welcome and was one of the friendliest receptionists I have come across. Unfortunately I didn't get her name to give her the credit she deserves. We ate in the restaurant one night and were waited on by Joy and Danny, they were efficient and friendly. Danny was super patient with our children and informative about the area and how it's changing. The children's summer meal deal was a bonus!

Self check in a pain as keys didn’t work but didn’t realise till we got up to room on the sixth floor had to go back down to reception to find no body there so had to wait before someone came. Met another couple who had had the same problem. Just needs a bit more attention to detail. Stayed in premier plus room this is second time we have stayed here no hot water from sink tap air con unit fascia broken. The room is looking tired but the bed was very comfortable.

I have stayed in many different Premer inns over the years. Since Covid, rooms are cleaned only when requested but this has not been reflected in the price. Stayed for 5 nights and asked for the room to be cleaned many times but it wasn't. Plus point was the free parking and location.

We had a good overnight stay at this Premier Inn on Headingley’s “main drag”. Although we were visiting for other reasons, it’d be a great location if you’d come to watch cricket. I’d accidentally booked an accessible room. We didn’t need it but it is really well equipped for wheelchair users. Easy access into the bathroom and everything in there would be at the right height. Even the bed is lower than PI’s usual one. Air con worked well on a particularly hot day and night. Storage is a bit lacking, even for one night - there’s decent clothes hanging space but not even a shelf for other clothes, like underwear, so they had to stay in the case. Breakfast was fine – I’d read a couple of Tripadvisor reviews that had given concern but everything was as you expect on a PI buffet. Maybe they’d read the criticism and taken action. Would certainly stay again if in the area.