Bradford North (Bingley) hotel

Staff amazing. Very helpful and couldn’t do enough for us. Rooms lovely and excellent value for money.

Went to stay at Bingley for sons wedding. I am disabled with severe mobility issues. Booked a wetroom. On arrival music blasting out from the pub on outside speakers, Loud music inside reception that I couldnt hear what they were saying. Room was as far away as you could get which meant a very very long walk on crutches and having to keep stopping. This caused my injury to flare up badly and meant I could barely walk. Room had no air conditioning and was constant 30 even with fans supplied. Windows only open 2 inches. No electric sockets by the bed. TV dirty. Wetroom had mould. Pillows stained. Bed very uncomfortable. Staff at the time tried to be helpful, no issue with them. Restaurant only one staff, tables dirty, not cleaned from night before, pots not cleared, bread stale, out of date Weetabix, What kind of idiots put disabled rooms a huge long walk away from Reception? Music noise (NOT background ) is loud and annoying in pub and hotel. Hopeless for anyone with autism or is neurodivergent. Needs a massive upgrade, and much more consideration given to disabled guests of which there are nowadays a lot. Why should we be treated as second class citizens because we are old and disabled. Just one tiny step up from Britannia & Travelodge these days. Don't bother at the prices they charge. Better options are around. Having said that, we stayed at Thirsk which was a much better and comfortable stay although the restaurant furniture needed replacing. If they want to stay in business in these difficult times they need to pull their socks up or they will just go the way of the rest. They are already trying to automate hotels so they don't need to pay staff. BIG MISTAKE. Good and loyal staff are what make a hotel. Oh and if you need help, you're stuffed. Particularly if you don't have a phone. you can't find a number for the hotel, there is no phone in the room to be able to contact Reception. So supposed to walk half a mile of corridor to go and complain every half hour!! Don't think so. Get your act together Premier Inns. If you don't care about value for money, or a good and enjoyable stay then I expect its fine. I have better standards I'm afraid.

Firstly the staff were very nice, went to our room and it smelled a bit musky, we opened the window dropped our bags off and went to our function. We got back about midnight and when we pulled the quilt back it was torn quite badly. I informed the night receptionist who politely offered to change it but I explained we wanted to go to sleep, I was just informing her about the damage, I then went to use the bathroom to find a mass of cobwebs hanging under the wash basin. Just a couple of daft things I know but they can do better.

Stayed here for a few days with my husband on the higher floor. Parking was ample and free. Reception staff were sooo helpful, giving advice on the room, the attached Brewers Fayre and the surrounding area. There was no lift to the rooms. Our room faced the carpark and although dated was spacious, was extremely clean , with a quite small wall mounted tv and unfortunately , although comfy, a double bed not a king size! Black out curtains. The bathroom was standard with a good shower and we were provided with another hand towel when we asked. The cleaning staff didn’t enter our room but were so pleasant and gave us more toilet paper and towers etc on request. Easy access to a bus stop which took us to Keighley where we caught the steam train to Haworth… fab day out. A lovely pub called The Airedale Heiffer is a short walk away. We ate at the attached Brewers Fayre on the first night which had good food and attentive pleasant staff . Would definitely return although as most people know The Brewers Fayre will soon only be available for hotel guests… so can only see the atmosphere changing for the worse? We hope the staff find alternative employment. It’s sad!

Well received on arrival by Claire who was super helpful and moved me to a ground floor room as I had lots of luggage & reserved me a quiet table for dinner . Jack , was helpful at dinner even had the music turned down where i was sitting . Only slight thing was the portions seemed small to me but food was good & room clean and tidy . Free parking was also great .