Horsham North (Horsham Station) hotel

Amazing stay, tasty food and lovely helpful stuff

On arriving onto the site you will clearly see the restaurant is crisp for development as is the site in general. The site is tired and dated with the only bonus of Free parking. It gets no better once checked in as your dated room will have a bland feel that doesn't reflect the alleged brand comforts Lenny Henry endorses. When you live in hotels for work regular its site like Horsham opposite the station you really don't want to live in long term as 2 nights was bad enough. Appreciate the website makes clear no aircon and the window can be opened a little it was still a stuffy room with 2 grubby fans to spread the dust throughout your room. The restaurant isnt open to the public and like the exterior is lacking in atmosphere and staff, as it seems they are short staffed and multitasking throughout while the site continue to lower its reputation as Premier. All staff are very friendly and non of the issues to the site are their failing that's on the shoulders of the investors and upper-management potentially awaiting for offers on the site to redevelop no doubt.

Location perfect for my purpose. Room provided was ground floor as requested and well appointed Very clean and quiet. Service as always was good

We've stayed here before and the rooms have been refurbished since then. Usual premier inn efficient check in with the rooms being extremely clean. It does seem that Whitbread have lost the plot as this hotel used to have a Beefeater pub next door which had been looking a tad tired before they closed it. So wanted some refreshment but the new in house establishment did not open until 5 o'clock. Fortunately, the town centre is only a walk away so stayed there for the evening!

Very tired on the outside. Plenty of parking, it was not a problem. Check-in good and helpful on the desk. Corridor carpets tired and stained. Room was good and well painted, bed as usual from other Premier Inns. Bathroom good and clean. No Aircon, very hot in the room even though it was September. Had a standing fan which helped but Aircon would be much better. Breakfast quite good, though bacon tasteless. Evening meal, very helpful waiter with my lactose intolerance. Food quite good. The steak knife for the smothered chicken as superfluous as the chicken was tender and perfectly cooked. Overall, a good stay, but wouldn't go again during the summer unless they upgrade to air conditioning.