Horsham North (Horsham Station) hotel

ta-ratings-img(1007 reviews)

    Wander around this charming market town before strolling down the road to the boutiques of Swan Walk

    Hotel FacilitiesSee all

    Free parking

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Family rooms

    Exterior of Premier Inn Horsham

    Parking at Premier Inn Horsham North (Horsham Station) hotel

    Our rooms

    Standard double

    The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, mood lighting and more.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Premier Inn restaurant
    Breakfast

    Reviews for Premier Inn Horsham North (Horsham Station) hotel

    1-2 of 1,007 reviews

    "Avoid at all costs"
    Arrived on Monday for the week with work.I’ve stayed in hundreds of premier inns and this has got to be the worst experience so far.in all fairness the rooms are fine apart from no bath mat or hand towel.requested a room clean on Wednesday morning,not done.requested again on Thursday morning,not done.cleaners got the blame. Onto the restaurant,wait an age for a drink,finally get seated at half 6 and warned they were running behind even though only 4 tables were taken by couples.food had sold out then the food we got an hour after ordering was lukewarm warm and tasteless.staff were over friendly which bordered on annoying and their hygiene was questionable.seats repaired with black tape,stained carpets,and understaffed. Try another hotel,trust me
    "Rooms not cleaned."
    When we checked in we went to the room and it had not been cleaned, bed still unmade, plates etc. went downstairs to get another room. Was checked into a different room, got to that room and this room had also not been cleaned. Bed was unmade, pipettes on the side in the bathroom, plates etc, third time around we got an actually cleaned room.
    "Terrible standard - Is this really a premiere inn"
    Checked in 9pm Allocated room up 2 flights with luggage , bed unchanged/unmade, used cups , dirty laundry, bathroom uncleaned - not ready for new guest back to reception given another room up 2flights stairs exactly same as previous room plus a basket of dirty sheets/towels , given 3rd room (2 flights stairs again) which was made up , very hot room window only opens few inches , table top fan provided not effective. Breakfast food ok restaurant dingy , looks dirty, threadbare carpets , old tables needs refurb . Frontline Staff try their best , no manager available, housekeeping not good . Parking good. Definitely not premier inn standard .
    "Great stay!"
    Great stay! Very friendly staff and always approachable. We had a lovely big fan in the room as the weather was quite warm so that helped keep down the room temperature. The food was great and the rooms were clean.
    "Drab on the outside with drab staff to match on inside"
    Uninspired hotel in good location for the station but out of town centre. Looks dreary on the outside but the receptionist attitude was worse, once you had managed to locate her, after all weary travellers really don’t want to stand around hoping…. Several rings of bell shouts of hello she finally appears. No lift and I have some mobility issues but didn’t want to be ground floor which was her first suggestion after long peering at system and here’s an extra towel it’ll only be set up for one. We’re clutching the extra towel now we have a sense…compromise reached that we would go to the top floor, clearly identified as room 56. This has taken a while to check in. Get to top floor key does not work (we’re still clutching that extra towel) Partner went downstairs, she had meant 59. Yeah right. Room was large and drab and just the one bath towel so we did right to hang on to it! It’s a no from us.

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    Hotel contact information

    Phone: 0333 003 1726