Horsham North (Horsham Station) hotel

Wander around this charming market town before strolling down the road to the boutiques of Swan Walk

TripAdvisor Traveller rating:

733 reviews

Guest Rating:

4.5

Based on 1,004 surveys

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57 North Street, Horsham, West Sussex RH12 1RB

Sat Nav Directions: RH12 1RB

Directions: Located 8 miles from M23(J11). Follow signs to Horsham. The hotel is opposite the Train Station. Next to the Station Beefeater.

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Transport and local information: Leonardslee Lakes and Gardens
Horsham Golf Course
Pavilion Leisure Centre Events
Horsham Train Station 100 yds

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Hotel Parking:

Free on-site parking is available at this hotel. Please note the car park is unable to accommodate lorries and coaches.

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1-5 of {{733 | number:0}} reviews

14 Sep 2020

Lauren131313

Trip Type: Couples

"Average"

We recently stayed at this hotel and both agreed for the price we paid it was good, but if we had paid the usual rates we would have been disappointed. There was only one towel in the room, despite booking for 2 guests, so we had to call down to get more. Not the end of the world, but you’d expect a towel per guest. Also, I appreciate that the housekeeping staff have a very difficult job, especially in these times, but they left the individual sheets of toilet roll outside of the holder, meaning whenever you went to use some lots of sheets lifted up too, which is wasteful. They were also extremely loud in the morning and shouting across the corridor to each other when working. The room was also very hot as the heating didn’t seem to vary when you changed the controls (our room was consistently 27.5 degrees) but there was a small fan. The reception staff were friendly and the Covid procedures are good and it feels safe. One thing to note however is that we were asked when registering our car what our nationality was (I’m not sure why this detail is relevant) which has never been asked by any premier inn hotel we’ve stayed at since restrictions lifted. If we got another good price then we would stay again, otherwise I would probably look to book the newer Premier Inn in the town centre.

14 Sep 2020

FrequentFlier275824

Trip Type:

"good stay felt safe and room well cleaned"

good location nice clean hotel. but drink machine empty for 2 off 4 days stayed . room far to hot even a fan in room didnt help but other then that well recomended with beef eater next door and pubs 5 mins walk

10 Sep 2020

JemmaS877

Coventry, United Kingdom

Trip Type: Family

"Very hood"

Perfect as usual thats why we use premier inn Comfortable and clean as always. Beefeater next door getting a bit tired looking but always good value. Good parking. Very helpful- moved us to a ground floor room due to mobility

5 Sep 2020

Chipdale1866

Leicester, United Kingdom

Trip Type: Family

"Room too hot"

It was 27 degrees in the room and only 18 degrees outside. How is anyone expected to sleep in that temperature? There was a fan in the room but all that does is move the air around. Just seen same complaint from somebody a year ago, and the response was - There is no air conditioning, we offer thin sheets!

17 Mar 2020

Daytripz

Wales

Trip Type: Couples

"Poor customer service"

As a frequent visitor to Horsham this is the first time I have stayed at this particular hotel. On first impression it was quite old and I did not get the overly initial feeling of cleanliness at this hotel... I would say that the reception area was quick and easy and the staff were very friendly. At breakfast the next day I noticed two bites on my hand that were becoming increasingly itchy, I didn’t have time to deal with this as I had to leave and whilst I was in the car, more bites became noticeable on my knee and foot. Whilst this was inconvenient and annoying, i decided to ring them on the Monday morning to advise them of the bites. Reception were keen to get my room number to check the room but at no point did they seem to care about me as a customer.... I.e no advice in respect of measures in case my luggage was affected, no question about my bites (which were infected as I have a bad reaction to bites and had to get antibiotics)Upon complaining further .... still nothing... I will never book with premier inn again .... not necessarily because of the bites, because of the sheer lack of care for customers. I did have a room booked with PI for the following weekend which I could not change .... thankfully a better experience.... however customer service is only tested when things don’t go particularly well.....

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Hotel description It's easy on your feet when you stay at the Premier Inn Horsham North (Horsham Station) hotel - you're opposite the station and only a ten minute walk from the historic centre and business destinations like Cogenco and RSA. Direct trains to London and Gatwick Airport are also a doddle if you need to step out further. Get in the picture at Horsham Museum and Art Gallery. Tie the knot at nearby Southlodge or place your bets at glorious Goodwood races. When you've enjoyed a relaxed dinner at the onsite Beefeater restaurant, hole up in your spacious room and super comfy bed.

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