Haywards Heath hotel

ta-ratings-img(333 reviews)

    Next to Haywards Heath train station, with great links to Brighton and London

    Hotel FacilitiesSee all

    Chargeable onsite parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Parking at Premier Inn Haywards Heath hotel

    Chargeable onsite parking is available at this hotel. There are 17 (5 disabled) on-site chargeable parking spaces available on a first come, first served basis at £13 per 24 hours. Please contact the hotel directly if you wish to reserve a disabled parking space.

    Please note there is a 1.9 metre height restriction for 9 underground parking spaces. This car park is managed by YourParkingSpace, which operates on pay on exit basis.

    Alternative parking can be found at the Care Car Park UK, Harlands Road, a 7-min walk from the hotel at a rate of £7 per 24hrs .(postcode RH16 1LU).

    Our rooms

    Standard double

    A super-comfy bed, a powerful shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Thyme Bar & Grill
    Breakfast

    Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

    Reviews for Premier Inn Haywards Heath hotel

    1-2 of 333 reviews

    "Horrendous customer service - AVOID THIS HOTEL"
    We booked our room on the phone to make sure we had an interconnecting room for our children. We arrived at the hotel to be told there was a note on our booking but we hadn't paid for 2 rooms so they only had one. We were told on the phone we had booked 2 rooms together. We rang and booked on the phone for this reason to make sure we had connected rooms. The member of staff on reception (who was in charge of the hotel that evening) rang their regional manager however no help. We were told we would have to pay for a second room. We were also told they may or may not have one and no compensation or reimbursement may happen even though it was their error. So at this point I was unclear if they had 2 interconnecting rooms available or not. We asked to speak personally to the manager and was told we weren't able to. The member of staff said he believed we had booked 2 connected rooms as it was odd it had been written on the notes. He even said something along the lines of 'Why would you need to write interconnecting room if you don't need one' however even though he said this he kept saying he couldn't help. In the end we had to take the room as my children were so tired and the interconnecting room that might have been available was given away to other checking in. We would have got on with it if it was just 1 night but we were staying 2 nights. Horrendous customer service! Also furniture in the room was broken. Avoid this hotel!
    "Perfect stay"
    I was met by Ben who checked me into my room. Ben was very polite, friendly and professional, and he made me aware of offers at the bar which was well received after a long day. My room was air conditioned, clean and comfortable.
    "Convenient location, good stay, felt a bit pricey"
    Good hotel. Good location for the station and Haywards Heath. A bit pricey. Comfy room. Good bed and bathroom. Good facilities. Staff were all lovely. Could use just a bit more dusting and some doors etc are starting to look a bit shabby.
    "Iris"
    I would like to say Iris is a amazing member of the premier inn team who always goes the extra mile for the hotel. She is friendly and professional, warm and welcoming. She often puts on a very brave face while others shy away from work.
    "Fletcher"
    I would like to thank Iris for looking after us tonight She is amazing and can not do enough for you She is always smiling and even under pressure Thank you Iris

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    Hotel description

    Our Premier Inn Haywards Heath hotel is a two-minute walk from Haywards Heath station, which has great links both to the coast through Brighton and the city in London. We're right in the heart of town, only a short walk from Haywards Heath high street and the Orchards Shopping Centre. Relax and unwind at nearby Victoria Park, or take a short drive to Nymans Gardens and house, a scenic National Trust garden surrounding a stunning historic building. When you're feeling hungry, enjoy a tasty meal at our in-house Thyme restaurant before sinking into a super-comfy bed for the night.

    Haywards Heath FAQs

    Hotel contact information

    Phone: 0330 128 1595

    Calls to our UK hotels cost no more than calls to standard 01 or 02 numbers and are usually included in landline or mobile call packages. The same applies to calls to our hotels in the Republic of Ireland.