Burgess Hill hotel

ta-ratings-img(869 reviews)
  • Premier Plus rooms

Near the Ditchling Museum of Art + Craft, just a 25-minute drive from Brighton Pier

Hotel FacilitiesSee all

Free parking

Air conditioning

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Parking at Premier Inn Burgess Hill hotel

Our rooms

Premier Inn Premier Plus room with double bed alongside sofa chair with smart-TV, office table lamp, desk and office chair

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, bedside USB ports, iron, upgraded workspace & more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

See all facilities

Standard double

A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

Restaurant

Premier Inn restaurant
Breakfast

Reviews for Premier Inn Burgess Hill hotel

1-2 of 869 reviews

"Two night stay - good experience"
Initial reception on arrival was faultless and the Italian Duty Manager was very friendly and helpful. Free parking on site and no Faf with registering your car etc (not like another big chain operator) Overall a nice venue
"Short stay helped by excellent staff."
We only stayed for 2 nights but the experience was excellent. Most outstanding was the attitude of the various staff members, especially those on reception. (Note for management - they could do with more help, they were stressed in maintaining the ability to serve in the way that they did.) Nothing was too much trouble for the staff - all done with smiling faces and courteous ability. As expected the room was clean, although there were some light bulbs that did not work. I forgot to mention this at checkout. Breakfast food was excellent but the evening menu was a bit restricted from what one might expect.
"Tired, Overpriced, and No Proper Food – Avoid!"
If you’re willing to pay premium prices to stay somewhere that has clearly spent the bare minimum on its facilities, decor, and overall upkeep, then this Premier Inn is the place for you. The whole site is basic at best and that's being generous. It’s not just tired; its absolutely exhausted. From the drab and dated entrance to the neglected car park, everything screams cost-cutting. The Beefeater restaurant that was once on site closed in July 2024 and has been replaced with what can only be described as a glorified snack counter. No proper kitchen in sight – just what appears to be a large freezer, a deep fat fryer, and a microwave. If you’re hoping for a decent meal, prepare to be sorely disappointed. This Premier Inn falls well short of the standards the brand usually upholds. Definitely not worth the money. You’re better off staying somewhere else, anywhere else.
"Lack of staff means downhill service"
What a difference a year makes… stayed here 12 months ago and recommended this place to friends. Wish I hadn’t of done as it’s gone extremely downhill with lack of staff, leaks in the corridor with bucket on the floor. 90 minute wait for food and even then was missing half the items which never did arrive by the time we left. Don’t think I’ll stay at this venue again next year sadly which is a shame as very convenient location.
"Excellent stay"
The hotel does all the basics really well. Checking in, room, hot water, cleanliness, staff friendliness, breakfast, evening meal, parking, lounge. The staff are great and friendly, the chefs cook an excellent breakfast and evening meal, everything is great.

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Hotel contact information

Phone: 0333 777 3967