Wolverhampton North hotel

Room was good. Breakfast was not. Paid £11.98 for 'buffet' all you can eat. We were 'greeted' - not! by a sullen waitress who told us that the buffet was not available. No fruit or yoghurt available, when I asked the berries were replenished but we're frozen. No tomatoes available & the pork sausages were pale & hardly cooked. The chairs were stained and dirty. Overall DON'T waste your money. Certainly would NOT recommend.

Reception friendly breakfast disaster . The sausages were raw . Most miserable waitress ever didn’t want to be there. All fruit and yogurt had gone . The chair we sat on was absolutely discusting filthy . Wouldn’t go to this place again

Terrible staff hotel is half abandoned with staff demotivated by ongoing sale and it shows ...avoid at all costs

My sister with our hubbies were attending a family members 90th birthday celebration in Wolverhampton, so this was an ideal opportunity to check out another Premier Inn hotel! I booked my sister & her hubby in an accessible room that met my sister's disability needs, & my hubby & I stayed two doors away. Online booking was straight forward & I managed to secure free breakfasts for us all & free on-site parking!! On our arrival, which was late in the evening, reception staff were so warm & welcoming. Our rooms were of excellent standard: Clean, brightly presented with cheerful artwork; clean & well stocked bathrooms; clean/crisp bedding & beds so comfortable where we slept like babies!!! Breakfast was served next door at Beefeater & were just as impressed. Warm & welcoming greetings from staff who explained we could help ourselves to an array of continental food delights, hot/cold drinks selection, & the table servers would take our hot food orders. Quality of food was excellent, as was the service! Overall, one of theeeee best experiences that really complimented our family reunion!!! Would definitely recommend Premier Inn Wolverhampton North.

Staff customer service one in particular Julia /julie??? As soon as we walked in the door her attitude was appalling good job I was not a mystery shopper !! 1) I got shouted at to do parking book in as she was dealing with a customer! 2) I got shouted at to wait in turn as was dealing with a customer and someone else was next …. I only moved from one area to another!!! 3) room cards were not working as soon as I got them and was spoken to like a child as one to use for electric one for door! In which my friend said I have only one card ! ? Restaurant not open until 5-00 we have been using this hotel for past 3 years to go to a military function , just because it’s been taken over does not justify this service ! The bar had only 2 beers ! To choose from bar dirty / gritty dark ! staff un helpful!! No motivation from staff due to take over changes SORT THIS PLACE OUT!