Wolverhampton City Centre hotel

The girls in reception were super helpful and friendly. Tracey over at the restaurant was ace - really professional and personable. Excellent customer service.

A decent PI hotel in close proximity to the town centre with plenty of parking on site at a reasonable rate. Would happily stay here again if in the area for another concert/night out

Fantastic stay. The hotel is perfectly located, just a short walk from the city centre and surrounding bars. The staff were incredibly friendly and welcoming, making us feel at home straight away. Large car park. Our room was large, spotless, and very comfortable. Even with the train station nearby, the room was remarkably quiet, and the blackout curtains made it easy to get a restful night's sleep.

We stayed here for one night while attending a concert nearby. The hotel is conveniently located next to the train station, so it was easy to navigate to during the day. The hotel itself looks a bit shabby from the outside, and was surrounded by litter, although the interior was nicely presented. We used the self service screen to check in as there were other guests already at the desk. We are both fairly tech savvy, but it was surprisingly complicated and took a good while to progress through the screens, especially when trying to get the key card linked to the room! The room was more than big enough, the bed was comfy, and the bathroom was clean. The only noticeable issue was that because our room was on the top floor, there was a constant, loud rumbling sound coming from the ceiling all night, presumably from air con or similar, which did keep me awake. We also booked to have breakfast at the hotel. We couldn't see any signage for the breakfast area, which was a short walk away across a landscaped area, so we had to ask at reception where to go. The staff at breakfast were friendly and there was a reasonable amount of choice for food and drinks (we booked the continental breakfast only), however, we did feel a bit pressured to be quick as many of the tables were roped off and not being used. Although the hotel is close to the train station, which was its main selling point when we decided to book, it wasn't actually as easy to reach as anticipated, though we aren't familiar with the local area so that probably factored in. The pedestrian subway linking the station to the road opposite the hotel car park was shuttered off at some point in the evening, which we discovered when navigating back to the hotel after our concert. We then spent a while wandering around trying to find an alternative route, eventually coming across an underpass which didn't look like you were meant to go down it. Therefore, we would advise future guests to plan ahead for an alternative route back to the hotel, if you will be returning late at night. If we ever did come back for another concert in Wolverhampton, we would look at other hotels instead.

Perfect location for work as close to station, ample parking ( chargeable ) and a great nights sleep. Team members happy and chatty as ever. Pub is across from the Premier Inn so I didn't have meals but Aldi next door for snacks etc so great to settle in. Just was a massive problem with rats outside , the grounds have plants that encourage them , saw two in broad daylight so that needs sorting.