Stourbridge Town Centre hotel

ta-ratings-img(926 reviews)

    On the edge of the Black Country, this historic town is a short drive from West Midlands Safari Park

    Hotel FacilitiesSee all

    Free parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Parking at Premier Inn Stourbridge Town Centre hotel

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Premier Inn restaurant
    Breakfast

    Reviews for Premier Inn Stourbridge Town Centre hotel

    1-2 of 926 reviews

    "Fantastic stay and food!"
    Friendly staff, excellent service and outstanding food, this establishment truly needs to be praised! Usually, I’m not very fond of brewers fayre due to past experiences, but this changed my opinion totally and made me love this restaurant! Above all, what made this experience amazing was the staff, a real standout was Kayleigh, who met our expectations and went above and beyond for our needs. The food was fresh, tasty and mouth-watering, and came very quick! Prices were fantastic and there was amazing deals to help save money :) I also must give recognition to the hotel itself, the beds were lovely, rooms nice & clean, and cleaners were fantastic. I’d love to also mention it took us 4 hours to get here from Wales, I’m glad we were welcomed with friendliness and happiness. Definitely come here, can’t praise it enough!
    "Comfy beds and burned food"
    Stayed with partner and two children before visiting WMSP. Room itself was clean and comfortable except bathroom towel provided was dirty and curtains were broken letting in a lot of light. All staff at hotel and restaurant were friendly and welcoming, the food at the restaurant however, was pretty awful. Had an evening meal here, anything that had seen a fryer was cremated, and the bread off the grill tasted as though the grill hasn't been cleaned in weeks. During the evening the restaurant was quiet in terms of customers (approx 12 tables seated) and incredibly short staffed, we saw three staff members all evening, of which we saw only two actually serving. We waited over 2 hours for a starter and main. Unfortunately this theme continued into breakfast. The selection was poor, and the hot options were all severely overcooked. Bacon like leather and luke warm milk and fruit juice. Staff again were really lovely and welcoming though, just a shame the food was so poor, really not worth what we paid.
    "2 night stay"
    We stayed here for 2 nights in August, great location for our visit to west Midlands safari park only about 30 minutes drive. The staff were welcoming and friendly, we had a good size room, the beds were very comfortable. Lots of parking available. We had breakfast both days in the restaurant- good selection of food- cereals, pastries, toast, fruit yoghurt and hot breakfast. We had dinner here one night, again various items to select from and the food was good. Staff were attentive and helpful. Supermarkets and other restaurants nearby. I would stay here again.
    "Taking money under false service promises"
    Paid for an 11 am check in due to having to get ready for a wedding at 12.30.No room ready for us till 11.27 am.Why offer early check in which we had to pay £15 for if you cannot do it.Also had booked another room which was supposed to be a twin bedded room which was also not ready and for which we had to pay a £5 service charge .Very bad customer service.If you cannot accommodate these services do not offer them.
    "Excellent"
    Excellent stay for an overnight visiting family. Large room very clean Nice restaurant very friendly staff. Very welcoming

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    Hotel contact information

    Phone: 0333 321 9341