Stourbridge Town Centre hotel

ta-ratings-img(923 reviews)

    On the edge of the Black Country, this historic town is a short drive from West Midlands Safari Park

    Hotel FacilitiesSee all

    Free parking

    Air conditioning

    Breakfast

    Restaurant

    Free Wi‑Fi

    Accessible

    Parking at Premier Inn Stourbridge Town Centre hotel

    Our rooms

    Standard double

    A super-comfy bed, a power shower and free Wi-Fi, our double rooms have everything you'll need for a great night's sleep.

    Tea & coffee facilities

    Double or kingsize bed

    Free Wi-Fi

    Powerful shower

    Desk

    See all facilities

    Restaurant

    Premier Inn restaurant
    Breakfast

    Reviews for Premier Inn Stourbridge Town Centre hotel

    1-2 of 923 reviews

    "Taking money under false service promises"
    Paid for an 11 am check in due to having to get ready for a wedding at 12.30.No room ready for us till 11.27 am.Why offer early check in which we had to pay £15 for if you cannot do it.Also had booked another room which was supposed to be a twin bedded room which was also not ready and for which we had to pay a £5 service charge .Very bad customer service.If you cannot accommodate these services do not offer them.
    "Excellent"
    Excellent stay for an overnight visiting family. Large room very clean Nice restaurant very friendly staff. Very welcoming
    "Excellent customer service"
    Had an excellent stay here. Indie on main reception was really helpful and welcoming, nothing was too much even my late night request for an iron was immediately fulfilled with a big smile. Amazing stay thank you !
    "Hot and bothered"
    Air-conditioning not working on a very hot night. Windows can't open in the room with zero airflow and unbearably hot all night. We left at 6am after very little sleep and were so keen to get out didn't bother raising it with the young member of staff who was clearly very tired himself at that time of the day. I have to say that if the Air-conditioning was working we may have felt a lot less grumpy and actually felt it was good value for money. We did read a card on the room that only referred to heating, so believe perhaps there was no air-conditioning. There was also no air flow though which made for an unbelievably stuffy and unbearably hot night. The room itself was clean and tidy and as expected. I wouldn't describe this Premier Inn as appealing, overall unfortunately a miserable experience.
    "This Weekend"
    And we are back! It has been a while since we have stayed here and Stourbridge, yet it is still a delight. Over this weekend, we have been welcomed with friendly faces from Roxi Friday Night, and throughout our stay we dined in the restaurant. Both evenings being satisfactory. Having Rachel serving us on Saturday night AND sunday morning was a delight. She goes beyond for the guests, even with a cracking smile. Great Job Stourbridge, we hope to return soon👍

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    Hotel contact information

    Phone: 0333 321 9341