Stourbridge Town Centre hotel

On the edge of the Black Country, this historic town is a short drive from West Midlands Safari Park

New hotel

TripAdvisor Traveller rating:

628 reviews

Certificate of Excellence

Guest Rating:

4.5

Based on 920 surveys

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Birmingham Street, Stourbridge, West Midlands DY8 1JR

Sat Nav Directions: DY8 1JR What 3 Words: ///luck.debate.early

Directions: From the north- Exit M5 at J3, at roundabout take 3rd exit (A456, Kidderminster). Continue straight over next r'about (2nd exit to Stourbridge, A491). Next r'about take 1st exit then continue over 2 more r'abouts (2nd exits to Stourbridge, A491). Keep right then turn right onto A491 (Stourbridge). At the r'about take 2nd exit (Stourbridge Town Centre) and continue to join the one way system, New Road. After 0.8 miles bear left onto A458 (Birmingham). The hotel is on the left after 300yrds. From the south - Exit M5 at J4 and take 1st exit at r'about (A491, Stourbridge). Next r'about take 2nd exit then next r'about take 3rd exit (A456, Stourbridge). Keep left and take A491 (Stourbridge). At the roundabout take 2nd exit (Stourbridge Town Centre) and continue to join the one way system, New Road. After 0.8 miles bear left onto A458 (Birmingham). The hotel is on the left after 300yrds.

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Transport and local information: West Midlands Safari Park 11 miles
Severn Valley Railway 9 miles
Red House Glass Cone 1.5 miles
Stourbridge Town Interchange Bus Station 0.5 miles

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Hotel Parking: Free on-site parking is available at this hotel.

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1-5 of {{628 | number:0}} reviews

5 Sep 2020

isaacwingwong

Trip Type:

"great!"

the room was a large room and the beds were really comfy it is in a great location with lots if history in the area also there is a shopping center nearby with plenty of shops there. if you go it is definitely worth going to west midlands safari park which is a short drive away. the staff are friendly and helpful which is great too.

31 Aug 2020

shellebelle19

Brimington, United Kingdom

Trip Type: Family

"You get what you pay for"

Stopped for 2 nights over the bank holiday as we was taking the children to west midlands safari park. We arrived about 11pm & our room was on the first level (to which I had requested). Personally I thought the room itself was quite small in comparison to other premier inn family rooms we have stayed at. Wasn't much storage space. Normally we get a king size bed but we got a double. They provided us a with a pull out bed of which it wasnt very comfortable. It was quite hard but we just doubled up his duvet so it gave it a bit more padding. As an adult, I don't think this would have been suitable. The ladies on reception were very good. I asked for more pillows, milk & tea bag & all was given to me a with a smile. The best part of the room was the shower - it was amazing!!!! It was stated on the website, it was new hotel. Not sure how "new" this was as it didn't seem new. Unfortunately the day we was due to check out, I got woken up to what sounded like a herd of elephants from room above. Very loud "stomping" (kids perhaps) and banging (things being dropped on the floor). As stated in my title, you get what you you pay for.

30 Aug 2020

kenquinn50

Ossett, United Kingdom

Trip Type:

"Staff attitude"

My wife and I stayed at the Stourbridge property, on Friday 29th August earlier this week. we arrived at 13:30 prior to check in time, and presented ourselves to the reception. We knew at this point we were a little early, but nevertheless, decided to make our presence known. We were met by a lady called Sam, who, straight from the off seemed to have an attitude problem with us turning up early. We explained that we were just letting her know that we had arrived, and she informed us that we wouldn't be able to check in on time anyhow, as she was catering for all the family rooms first, and we would have to wait even after our 14:00 check in time. She then went on to say that our room wasn't ready anyhow as it was being cleaned. I said to her that I had paid in the same way that the people who were having the family rooms, and that I too was a customer, and why should I have to wait until she had catered for them? Was my money not good enough? We then decide to go next door and have a drink until the allotted time. When we came back, she allocated us room 201, which we then went to. Upon entering the room, we noticed that the base of the bed was damaged with nails sticking out, it also had a large stain on it, and the table was damaged. I immediately went back to reception, and pointed out the problems, to which she said that it was strange because the room had been ready since the day before. Odd that in our initial conversation, the room was just being cleaned...... I asked to speak to the duty manager, and she informed me that she was in that position, if that is the case, then perhaps she needs lessons in customer service, as I thought that they left a lot to be desired. She then changed it for room 311, which when opening the door, we found that the latch cover was hanging off, also there was slight damage to the bed base. To say we were a little disappointed at the accommodation, would be an understatement, given we have stopped at other Premier Inn's on numerous occasions. I have e.mailed Premier Inn's hq, and await their response.

12 Aug 2020

robnh61

Stockport, United Kingdom

Trip Type: Solo travel

"Excellent budget hotel"

I’ve recently become a convert to premier inn and it’s now my budget hotel of choice. This is a newish hotel 15 mins walk from the town centre. The rooms are the usual fit for purpose size and the hotel provides free parking and free WiFi.

30 Jul 2020

brian j

Birmingham, United Kingdom

Trip Type:

"Nice room"

Myself and my wife checked in on saturday 26th july. and we were welcomed by a lovely man at the reception. room was fresh and clean and the room was a ground floor making it easy to leave and enter the building when we wanted. as we went out a few times. we stoped here 2 nights and it was lovely and relaxed

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Hotel description If you love shopping, you'll love staying at Premier Inn Stourbridge Town Centre. Only two miles south of Merry Hill shopping centre and ten miles west of Birmingham, you can shop to your heart's delight before returning for a delicious dinner at our Brewers Fayre restaurant. Be sure to visit Red House Glass Cone where you'll learn all about Stourbridge's famous glassmaking history, or go wild at West Midlands Safari Park - just a half hour drive from the hotel. Then, after a busy day, relax in on of our new generation bedrooms, with an impressive 40" flat screen TV, freshly-updated bathroom with large shower head, and brand new, slumber-inducing, king-size Hypnos bed.

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