Solihull South (M42) hotel

Room ok. A bit tired but clean. Card didn’t work for the lights in the room so had to return to reception for help and it was quickly dealt with. Breakfast across in the old pub was disappointing. We chose to have the full English. Not a buffet for the hot service. Continental breakfast was ok. However, service was poor and it wasn’t busy. Waited 20 minutes to place an order for the hot food. No cutlery or mugs. Had to ask and ended up getting up and going to get some from a different table! Only saw 3 staff. One serving, one replenishing the breads etc and one cooking. Disappointing after our visit to a different premier inn only 3 weeks earlier. That one was fab!

Outstanding accommodation in one of the newly refurbished rooms. Contemporary style but with thoughtful touches, much better lighting overall and beautiful mood lighting in the bathroom! Excellent staff and in particular Louise!! ** please hand onto Louise! she’s definitely ‘a keeper’ she is fabulous! I’m not posting photos… go and check it out for yourselves but ask for one of the new rooms!!!

The hotel has been refurbed to a good standard, the rooms are now very plush. The staff are lively and overall this was a good find, will definitely return.

Stayed 2 nights as came up to the area for a family funeral. The staff were absolutely wonderful and the room clean other than quite a lot of cobwebs behind the TV, which I discovered trying to turn the switch on as it had been switched off at the socket behind the tv. When we arrived it was about 29 degrees out and the lovely lady on reception offered us a double sheet in case the duvet was too warm for us. Warm was an understatement! Although they'd left the curtains closed and a fan going full blast, even Lucifer would have found the room too hot. Needless to say neither of us slept much during the 2 nights. We actually didn't feel too well after spending a night in that heat. We ate at the restaurant on the first night. Food was good and staff were wonderful with the added bonus of air con. Was a shame to see the restaurant so run down. I grew up around there so remember the pub/restaurant when it was thriving. All in all it's a good premier inn and handy to visit family but if I stay again I'll bring my own tower fan. Just want to add the whole staff team we came across were great. Friendly and helpful Other than the extreme heat in rooms

We’re regular visitors to Premier Inn. This stay was no different. Very friendly helpful staff. No drama check in. Rooms up to usual high standard. Clean, comfortable and well fitted out. Appreciated that fans were already in rooms as it was hot. Love that you can open windows enough for fresh air. We chose continental breakfast option which is really good. Plenty of choice.