Solihull South (M42) hotel

We stopped in the premiere inn for 5 nights and all the staff was amazing but Kate went above and beyond for our kids especially our autistic son she helped out with everything we needed and we are greatful for that We love this hotel we always stop here when we visit family

Stayed for a couple of nights for work and Kenzie and the team were brilliant. Really well managed and helped to keep the kitchen running well. Would stay here again and thanks to the team for making this stay enjoyable

As expected with Premier Inn apart from one thing- NO AIR-CONDITIONING! Family of 4 had an awful nights sleep simply because the room is too hot and there is no temperature control or way of opening the window, it was honestly the worst nights sleep I have had at a hotel purely because of the heat. . They have put a rubbish desk fan on the side, which looks posh, but in essence is absolutely useless and just moves hot air around. Premier Inn used to pride itself on a good nights sleep- but not here! Everything else was as you would expect from Premier Inn, it was clean and tidy, the food was really nice, staff were nice- but I will never come back based on there being no air con. In a heat wave and a drought air conditioning is not a luxury- it’s a necessity. Very poor and I won’t be back.

Room was not fit for purpose. Temperature of room 35'C despite air temperature around 20'. Restricted window opening. No air con. No extraction fan in bathroom. We literally did not sleep for more than a couple of hours despite three cold showers throughout the night. We considered departing at 3 am to continue our journey. Food restaurant had poor choice, and worse quality.

Friendly and helpful staff. The rooms were so clean and tidy. Food at dinner and breakfast was great for what you pay. Service was excellent especially for the children. They couldn’t do enough.