
12 Oct 2026
"Good service - avoid late arrival and evening food."
Arrival in the dark is not recommended as quite desolate location due to the closed down restaurant. Staff friendly. Food very poor. Avoid the 'burrito bowl - it is essentially soggy rice and baked beans, with under-cooked tough chicken on top (not convinced it was chicken).

26 Sep 2026
Allison M
Ayrshire, United Kingdom
"Good location"
Location was good, close to the NEC where I was going.
Bed was really uncomfortable. Had a fan but tbh, it really didn't cool the room down. Had a bath and shower combo, can barely move for the bars in it. Wet room would be so much better. We were next door to reception but was quiet.
Reception staff were lovely and helpful. Connor and re rption manager were really nice.
There had been an issue with electrics so dinner food on offer was limited. Pizza was very average, desserts not great. Partner said sticky toffee pudding was so tasteless. Brownie was better.
Breakfast, cooked service was slow.
Issue with another guest trying to book in on another name, reception staff would not let him book in, which gave me more confidence in security here.

25 Sep 2026
"Great experience"
Comfortable and clean. Close to the M42. Connor was excellent. Polite, knowledgeable and helpful.

10 Sep 2026
O2562HXjulianf
Cribbs Causeway, United Kingdom
"great for one or two night stay not worth booking meal deals if the premier inn continue with current menu"
Rooms were clean location fine for our needs
WE booked the meal deal prior to the Beefeater closures so had to use the SOCIAL bar option
Breakfast all ok
Evening meal selection not great very little options if you are not a fan of spicy food no meat and two veg option ie Steak pie veg gravy no prawn cocktail all pub classics ???????
We opted for gagen chicken starters with on sauces and smotherd chcken with no chillies or garlic bread Both were eddable but although same meal were different on sunday and monday ie sunday was the better with all the salad served monday a lot was missing

05 Sep 2026
Charleen H
Scotland, United Kingdom
"Friendly comfy hotel"
Staff are super friendly i was always met with a smile kate is a wee star ready to go above and beyond an assett to the company rooms are clean and tidy and a mega comfy bed what more can you ask for
See Reviews
on tripadvisor.com