Solihull (Hockley Heath, M42) hotel

ta-ratings-img(1103 reviews)
  • Next Evolution Style

In the glorious countryside a few miles from Birmingham, Stratford-upon-Avon and Packwood House

Hotel FacilitiesSee all

Free parking

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Family rooms

In the glorious countryside a few miles from Birmingham, Stratford-upon-Avon and Packwood House

  • Next Evolution Style

Parking at Premier Inn Solihull (Hockley Heath, M42) hotel

Our rooms

Standard double

The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, improved connectivity, mood lighting and more.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

See all facilities

Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, wireless bedside chargers, iron, upgraded workspace and more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Wireless charging

Restaurant

Premier Inn restaurant
Breakfast

Reviews for Premier Inn Solihull (Hockley Heath, M42) hotel

1-2 of 1,103 reviews

"Good room, but no attention to detail."
I chose the premium room, with air conditioning, as I'd stayed here before in the Summer, and the room then was unbearable (the windows only open a tiny amount). The room was great. Reception were great, but the room service was really not good enough. There was no shower gel in the shower (they were empty) and the coffee and tea station wasn't replenished on two of our four day stay. The plethora of towels when we arrived, disappeared (even though we put them on the rail and didn't ask for replacements) and we were left with one bath and one hand towel (and a bathmat). On the first evening, I requested a loo brush (don't ask). Was told it was standard. Asked again, but it never appeared.
"Overall excellent,"
For a budget hotel this is first rate. I’ve no complaints about the well appointed clean room or the very pleasant staff. Our room was on the upper floor, Premier Plus, and there is no lift, something to bear in mind if mobility is an issue. I really think they need to engage the services of some gardeners though as the appearance from the road is not good, with unkempt long grass. Not a problem but it spoils the whole place. My wife thinks she left something behind and as my son was still in the area, although not staying at the hotel, I thought I’ll ring to make sure it’s there and get him to pick it up. You can’t ring directly but have to go via the main number. I called eight times in forty minutes and it just rings and rings and eventually cuts you off!I was so annoyed that I sent a terse email to them. Not that it’ll do any good but it made me feel better!
"Staying to watch a show at the nec"
The staff were nice and helpful.how ever the room was horribly hot and weren’t able to turn the heater down and had no air con so had a very uncomfortable notes sleep
"Praise where praise is deserved"
Travelling for work can leave you tired, drained and sometimes just needing a cheerful face with incredible patience, kindness and helpfulness. Tracy and Louise have this in heeps and spades and I honestly can't praise these two enough. A credit and testament to not only Premier Inn but society in general. I stay in a lot of hotels and have received far less for what would be considered a lot more on paper. Thank you guys!
"Not the best!"
Not the best anymore. Only stayed for 1 night and was one of the worst nights sleep ever (granted this was one of the warmest nights of the year) but unfortunately a desk fan does not cool anything down. To add to this the adjoining pub (The Barn) seems to have closed and only serves meals at tea/evening time. The breakfast was terrible, no longer table service but a small 'hostess trolley' set up offering lukewarm food...along with cold plates. The whole building looks tired with the restaurant also looking less than welcoming.....How things have gone down hill since the last time I stayed begging of last year.

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Hotel contact information

Phone: 0333 321 8869