Solihull (Hockley Heath, M42) hotel

ta-ratings-img(1124 reviews)
  • Premier Plus rooms
  • Next Evolution Style

In the glorious countryside a few miles from Birmingham, Stratford-upon-Avon and Packwood House

Hotel FacilitiesSee all

Free parking

Breakfast

Restaurant

Free Wi‑Fi

Accessible

Family rooms

Parking at Premier Inn Solihull (Hockley Heath, M42) hotel

Free on-site parking is available at this hotel.

Our rooms

Standard double

The same comfort you know and love, just with a modernised look and feel! Enjoy our latest design, improved connectivity, mood lighting and more.

Tea & coffee facilities

Double or kingsize bed

Free Wi-Fi

Powerful shower

Desk

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Premier Plus double

Our enhanced room design. Includes Ultimate Wi-Fi, coffee machine, mini-fridge, iron, upgraded workspace and more.

Ultimate Wi-Fi

Coffee machine

Improved refreshments

Vanity area

Air conditioning

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Restaurant

Premier Inn restaurant
Breakfast

Mornings have never been so tasty! Build your own breakfast and fill up your plate with freshly cooked favourites like bacon, sausages, eggs and hash browns – plus a tasty selection of veggie and vegan options – and continental delights like fruit, cereal and freshly baked pastries. Plus, when an adult orders a Premier Inn Breakfast, up to two kids eat breakfast for free** 

Reviews for Premier Inn Solihull (Hockley Heath, M42) hotel

1-2 of 1,124 reviews

"Don't bother"
Premier Inn Solihull Hockley Heath. What a nightmare. Waited for ages to check in as their wasn't anyone on reception. The lady on reception was pleasant when she turned up. We decided to book a meal deal. When we turned up our meal we then found out why it took so long for the receptionist to arrive and that was because she was trying to help the only member of staff. The only member of staff covering the bar, waitressing and sitting people at the table. This poor lady was stressed to hell. Not a nice thing to witness. She was trying her best but should have never been placed in that position. Once we we sat down to order. Obviously we had to wait to order. Then my food took an hour to arrive and my husbands never arrived because it wasn't ordered. In the end we got our meal deal refunded and made the decision to eat elsewhere. The bed was lumpy and hard. We put the heating on the couldn't work out how to turn it off so the room was very warm as the temperature was set at 30 degrees and the system wouldn't let us turn it down. We have stayed at premier inns before but never experienced anything like this before.
"Ok but avoid the restaurant"
We have stays here in October two years in a row. Should have known better the second time. The rooms are generally clean but some of the bathrooms smell of sewage and the hallway carpets look like they haven't been vacuumed in years. Avoid the on site restaurant as the food is very average and the service is at a glacial pace . We waited 45 minutes for them to take our order 1 hour for it to arrive. Considering there were only 5 other tables occupied and most of them were already eating this is poor.
"Shout out for staff!"
Shout out to staff at Hockley Heath Premier Inn. A very busy night at the restaurant on Monday, Louise was run off her feet, despite being short staffed she still managed service with a smile and humour. Well done! Same at breakfast, don’t have the waitress name, but she worked equally as hard.
"Good but could be better"
Premier plus room. The room itself was great. The staff were friendly but overworked. Only 1 staff member in restaurant for breakfast and dinner. The decor in the restaurant is tired. Half painted wooden panels, part of restaurant unkept with chairs piled up and tables pushed together. The WiFi was near non existent, even having the ultimate WiFi. Did go to reception to check and they said WiFi poor in our section of the hotel - so put boosters in. Note also looks like a mobile signal dead zone (EE and O2)
"Excellent sleep and great hotel"
I travelled with my daughter we felt safe here at this hotel. Room was lovely, slept really well . Staff are lovely but overworked. There only seemed to be 3 members of staff and they worked the reception,bar and restaurant all at the same time.

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Hotel description

Look out of your window at Solihull Hockley Heath, M42 and you'll see countryside all around you. In fact you'll be surprised by just how green the Black Country really is. And, with Shakespeare's hometown just up the road, the stage is set for a great break. Watch star-crossed lovers Romeo and Juliet at Stratford. Or watch modern lovers get married at nearby wedding venues. See the jousting at Warwick Castle. Then taste the chocolate at Cadbury World. Comfy beds and an on-site Premier Inn restaurant will welcome you home where you can drift off to a great night's sleep. Plus, you’ll get to experience our Next Evolution Style rooms – enjoy our latest design, improved connectivity, mood lighting and more throughout your stay. Read our innovation story to find out more about them and why we’re so passionate about constantly striving to create the best hotel experience ever for our guests. 

Hotel contact information

Phone: 0333 321 8869

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